Stories
Slash Boxes
Comments

SoylentNews is people

posted by Fnord666 on Thursday July 26 2018, @11:33PM   Printer-friendly
from the vomitamonos dept.

Fraudulent billing is a rising trend hitting Uber riders. Sometimes it is for rides they never got, but increasingly they are billed for cleaning of messes that never happened, often false claims of vomit.

So what happens if there was never any vomit?

Some passengers have to send three or four emails to resolve their complaints. They must tell Uber that there was no incident, and then wait for the company to investigate and, if it agrees, reimburse their money.

Several victims told el Nuevo Herald about their vomit fraud cases.

[...] Vomit fraud is not the only way that some Uber drivers are cheating customers.

Some drivers never pick up the passenger but then charge for the trip. Some combine frauds and report incidents of vomit in trips that never took place.

Source: The Miami Herald : It's called vomit fraud. And it could make your Uber trip really expensive


Original Submission

 
This discussion has been archived. No new comments can be posted.
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
  • (Score: 5, Insightful) by Thexalon on Thursday July 26 2018, @11:56PM (5 children)

    by Thexalon (636) on Thursday July 26 2018, @11:56PM (#713458)

    2 problems with your plan:
    1. You can't film a trip that never happened.
    2. You can't use the video to prove a negative - the driver will just claim that the vomit happened off-camera.

    --
    The only thing that stops a bad guy with a compiler is a good guy with a compiler.
    Starting Score:    1  point
    Moderation   +3  
       Insightful=3, Total=3
    Extra 'Insightful' Modifier   0  
    Karma-Bonus Modifier   +1  

    Total Score:   5  
  • (Score: 3, Interesting) by JoeMerchant on Thursday July 26 2018, @11:59PM (4 children)

    by JoeMerchant (3937) on Thursday July 26 2018, @11:59PM (#713460)

    On the other side of that coin: the driver will assume certain things about a person who neurotically films everything with their cellphone, and one of those things is that they do not intend to take a false damage claim lying down. Just like "useless" car alarms, it is actually less hassle to scam on the cars with no alarms.

    --
    🌻🌻 [google.com]
    • (Score: 2, Informative) by Ethanol-fueled on Friday July 27 2018, @01:25AM (3 children)

      by Ethanol-fueled (2792) on Friday July 27 2018, @01:25AM (#713494) Homepage

      This guy gets it. First of all, Lyft drivers can't rate you until you accept the ride. It's a pretty well-designed system and of the many Lyft rides I got only one driver who kinda-sorta badmouthed it. Plus, if you're hitching a ride, you're probably paying attention to the Lyft app and having actual conversation with the driver and passengers (if applicable) rather than multitasking over to the camera.

      Oh, and in case you didn't see that above, drivers rate you, and Lyft drivers are very particular about ratings - if you have below 4 or 5 out of 5 stars, then you're not riding after sundown. And if some sonofabitch was waving his camera around our ride for "insurance" purposes, I'd give them 1 star. That's when you become chum, and have to settle for Uber rides instead. Almost all rideshare drivers drive for both Lyft and Uber, and when you ask them which gets priority, it's always the Lyft riders.

      I don't know about Uber, but Lyft drivers often keep cameras themselves because they want to be proactive in having hard proof of vomitings or other hostile behavior. And I'm totally fine with being recorded.

      • (Score: 2) by Knowledge Troll on Friday July 27 2018, @04:50AM

        by Knowledge Troll (5948) on Friday July 27 2018, @04:50AM (#713557) Homepage Journal

        I don't use Lyft often - in fact only when I travel because corporate makes me and their official transportation strategy is a corporate Lyft account.

        First of all, Lyft drivers can't rate you until you accept the ride.

        It's been a few months but I don't remember ever giving positive confirmation to my phone that the driver showed up and I started the ride. What I remember, every time, is the car showed up and I walked up to it, they ask if i'm me and I get inside.

        Am I supposed to be doing something so they can rate me?

      • (Score: 2) by JoeMerchant on Friday July 27 2018, @11:39AM

        by JoeMerchant (3937) on Friday July 27 2018, @11:39AM (#713626)

        I'm totally fine with being recorded, as long as it's mutually available.

        What's not cool is being filmed without having the power of filming on your side too - too much can be taken out of context, selectively edited, etc.

        --
        🌻🌻 [google.com]
      • (Score: 0) by Anonymous Coward on Friday July 27 2018, @07:24PM

        by Anonymous Coward on Friday July 27 2018, @07:24PM (#713808)

        And if some sonofabitch was waving his camera around our ride for "insurance" purposes, I'd give them 1 star.

        And I'm totally fine with being recorded.

        wat