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Fraudulent billing is a rising trend hitting Uber riders. Sometimes it is for rides they never got, but increasingly they are billed for cleaning of messes that never happened, often false claims of vomit.
So what happens if there was never any vomit?
Some passengers have to send three or four emails to resolve their complaints. They must tell Uber that there was no incident, and then wait for the company to investigate and, if it agrees, reimburse their money.
Several victims told el Nuevo Herald about their vomit fraud cases.
[...] Vomit fraud is not the only way that some Uber drivers are cheating customers.
Some drivers never pick up the passenger but then charge for the trip. Some combine frauds and report incidents of vomit in trips that never took place.
Source: The Miami Herald : It's called vomit fraud. And it could make your Uber trip really expensive
(Score: 3, Interesting) by Knowledge Troll on Friday July 27 2018, @05:06AM
I call this the Groupon effect. When people get ripped off by a company that helps normal people rip off the service providers you get quality service providers that stop using the service and are left only with those who will game the system. I recognized this when my mother decided to get a Groupon for a roof inspection despite my warnings that legit businesses were screaming about losing money on the initial sales and never being able to make up the loss leader because only tightwads used the service and just went with the next deal they could find.
The price was really good so I'm sure it was quite enticing. What happened though is someone came out, climbed a ladder and got onto the roof, ran a leaf blower for 10 minutes, then left.