David Rosenthal has written a blog post on how end users may be affected by tort law. Specifically, he discusses two points in The Internet of Torts raised by Rebecca Crootof:
- Introducing the Internet of Torts, in which she describes "how IoT devices empower companies at the expense of consumers and how extant law shields industry from liability."
- Accountability for the Internet of Torts, in which she discusses "how new products liability law and fiduciary duties could be used to rectify this new power imbalance and ensure that IoT companies are held accountable for the harms they foreseeably cause."
(Score: 2) by darkfeline on Thursday August 16 2018, @06:59PM
That's fine though, because you must provide the source code, so the end user is able to, if they so choose, modify the code and/or host their own version of the service. They may also distribute their change, for example a critical bug fix.
This empowers the end user and makes the end user not dependent on the service provider.
However, if the product and service are proprietary, then the user becomes wholly dependent on the service provider, and thus there SHOULD be a warranty and service contract.
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