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Apple Admits iPhone 8 Production Issue, Offers to Fix Broken Phones

posted by Fnord666 on Wednesday September 05 2018, @01:40PM   Printer-friendly
from the iWhoops dept.

Bytram (from IRC) writes:

The Register:

Apple has 'fessed up to a production issue that affects iPhone 8s – but not those sold in Europe.

It said that a "very small percentage" of the devices "contain logic boards with a manufacturing defect".

"Affected devices may experience unexpected restarts, a frozen screen, or won't turn on. Apple will repair eligible devices, free of charge," the company promised.

Units sold in Australia, China, Hong Kong, India, Japan, Macau, New Zealand and the US between last September and March 2018 are affected.

Apple told customers whose iPhone 8 is damaged in a way which "impairs the ability to complete the repair" – such as a cracked screen – that they'll need to resolve this prior to sending them in for the logic board fix.

And it warned: "In some cases, there may be a cost associated with the additional repair." Which is nice.

The full list of current Apple replacement programmes can be found here, and it may be longer than imagined. Even iPhone owners who generally follow technology news can miss them.

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  • (Score: 3, Funny) by AssCork on Wednesday September 05 2018, @06:33PM (1 child)

    by AssCork (6255) on Wednesday September 05 2018, @06:33PM (#730885) Journal

    I guess I get a first-post because everyone's iPhone is experiencing unexpected restarts, a frozen screen, or won't turn on.

    --
    Just popped-out of a tight spot. Came out mostly clean, too.
    Starting Score:    1  point
    Moderation   +1  
       Funny=1, Total=1
    Extra 'Funny' Modifier   0  
    Karma-Bonus Modifier   +1  
    Total Score:   3  

  • (Score: 2) by PartTimeZombie on Wednesday September 05 2018, @09:11PM

    by PartTimeZombie (4827) on Wednesday September 05 2018, @09:11PM (#730956)

    I was wondering if they're going to confess to manufacturing defects in iPhone 6.

    Out of ~60 I have deployed ~8 have exactly the same problems as TFA. Also I am in one of the countries mentioned.