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posted by takyon on Saturday October 06 2018, @03:41PM   Printer-friendly
from the remember-me? dept.

The Verge reports Microsoft pulls Windows 10 October 2018 Update after reports of documents being deleted:

Microsoft has stopped distributing its latest Windows 10 October 2018 Update. The software giant started rolling out the update during the company's Surface event earlier this week, but some Windows 10 immediately noticed their documents were being deleted. "We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating," says Microsoft on its support site for Windows Update.

Microsoft is now recommending that affected users contact the company directly, and if you've manually downloaded the October update then "please don't install it and wait until new media is available." Other Windows 10 users have been complaining that the Microsoft Edge browser and other store apps have been unable to connect to the internet after the October 2018 Update, and the update was even blocked on certain PCs due to Intel driver incompatibilities.

The "Ask Woody" blog notes:

My Recuva trick for restoring deleted data doesn't work all the time. Recuva itself doesn't work all the time, even in the best circumstances (particularly on solid state drives). This isn't one of those best circumstances.

Note the strategic timing of the announcement. Microsoft has known about this bug since October 2. I reported on it[*], along with a workaround that works most of the time, on October 4. They waited until early Saturday morning, October 6, to acknowledge the problem and pull the plug.

[*] It may not happen to all users, but the bug is especially nasty; here's the full title and subtitle of the above-linked story:

Did you upgrade to Win10 1809 and lose all of your documents and pictures? There's a fix for that. — If, in spite of my warnings, you upgraded to the latest version of Win10, and you lost all of your \Documents, \Pictures, \Music, \Videos or other folders, DON'T DO ANYTHING until you've tried this fix.

takyon: A user in our IRC channel says that the update deleted the contents of the user's Documents folder.

Also at ZDNet.


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  • (Score: 2) by MostCynical on Saturday October 06 2018, @09:38PM (3 children)

    by MostCynical (2589) on Saturday October 06 2018, @09:38PM (#745188) Journal

    A cloud service is just hope with a subscription fee.
    Actually, no - not a hope, as you *know*, one day, it won't be there.

    NAS [makeuseof.com] or even just external drives [telegraph.co.uk], so your data remains "yours"

    --
    "I guess once you start doubting, there's no end to it." -Batou, Ghost in the Shell: Stand Alone Complex
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  • (Score: 2) by c0lo on Saturday October 06 2018, @10:57PM

    by c0lo (156) Subscriber Badge on Saturday October 06 2018, @10:57PM (#745232) Journal

    Ah, if I could only get me some of those eternal drives.

    (from the "Should've gone to SpecSavers" or "Never post before copy" notes-to-myself cycle)

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    https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford
  • (Score: 2) by darkfeline on Monday October 08 2018, @08:22AM (1 child)

    by darkfeline (1030) on Monday October 08 2018, @08:22AM (#745870) Homepage

    >as you *know*, one day, it won't be there.

    Well, one day I won't be here, you won't be here, and this planet won't be here. If your approach to risk management is, "it won't last forever with 100% certainty, so it's unacceptable", then you should re-evaluate your life, the house you live in, and the country you live in.

    A cloud storage service makes sense for a lot of people. They are far more likely to accidentally delete their data or break their computer than having Dropbox etc lose their data completely. Believe it or not, the major storage providers have a lot of backups and failsafes to protect the data, and if/when they go down in your lifetime, you will almost certainly be able to download your data or send it to another cloud provider.

    There's always a risk, you have to be able to accurately assess your risks and decide how much risk you can live with.

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    • (Score: 2) by MostCynical on Monday October 08 2018, @10:24AM

      by MostCynical (2589) on Monday October 08 2018, @10:24AM (#745899) Journal

      yes.. the heat death of the universe does provide a finite end to the need for data storage.

      Arbitrary changes to TOS or someone in a data centre pulling the pin on the rack with your data is far more likely to be a problem.

      By all means, use a cloud service; also have an off-line back up that you control; maybe a hard drive you keep at a friend's place, or in a safe deposit box. "cloud only" means "subject to whim of owner of the device".

      --
      "I guess once you start doubting, there's no end to it." -Batou, Ghost in the Shell: Stand Alone Complex