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posted by mrpg on Thursday November 08 2018, @01:40PM   Printer-friendly
from the if-I-had-a-backup-I'd-still-sue dept.

Submitted via IRC for Bytram

Premiere Pro bug ate my videos! Bloke sues Adobe after greedy 'clean cache' wipes files

Adobe is being sued after Premiere Pro unexpectedly deleted a snapper's valuable media files.

David Keith Cooper on Wednesday sued Adobe in San Jose, USA, on behalf of himself and anyone who purchased Premiere Pro 11.1.0, and, as a result, had their personal media files nuked by the video-editing suite. The sueball claims a bug in the application caused it to judiciously erase expensive footage for his projects when he hit the "Clean Cache" function.

[...] At some point, he wanted to free up space on that drive, so told the app to instead use the "Videos" directory on an external storage device to store cached materials. That "Videos" directory also happened to contain footage Cooper, a professional photographer and videographer, had been using for his work. We think you know where this is going.

When he later hit a button to clean the suite's cache, rather than delete the "Media Cache" folder in his "Videos" directory, it instead wiped everything that hadn't been accessed for 90 or more days from the whole "Videos" directory, it is claimed.

[...] Adobe declined to comment on the case, citing a policy against discussing pending litigation.


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  • (Score: 5, Interesting) by EvilSS on Thursday November 08 2018, @04:41PM (2 children)

    by EvilSS (1456) Subscriber Badge on Thursday November 08 2018, @04:41PM (#759414)
    I had a friend in college who also worked part time in the college IT department and they had to roll out some software (back in the 90's, don't recall the name) that would manage the recycle bins of all the university PCs because professors were really bad about doing stuff like what you are talking about. So the software backed up the recycle bin and allowed restores. Apparently not keeping important documents in the MFing recycle bin was too much hassle for the PhDs.

    Of course I've seen fun in IT too. One customer had a domain admin (who was never discovered) move SysVol on one of the DCs into the temp folder. Of course some time later someone came along and needed to free up space so they cleared the temp folder. Queue panic and chaos on 3 continents...
    Starting Score:    1  point
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  • (Score: 1, Funny) by Anonymous Coward on Thursday November 08 2018, @08:38PM (1 child)

    by Anonymous Coward on Thursday November 08 2018, @08:38PM (#759533)

    I had a friend in college

    You had a friend? What was that like?

    • (Score: 1, Insightful) by Anonymous Coward on Friday November 09 2018, @10:32PM

      by Anonymous Coward on Friday November 09 2018, @10:32PM (#760116)

      A bit like getting upvoted IRL.