Stories
Slash Boxes
Comments

SoylentNews is people

posted by takyon on Friday December 07 2018, @07:14PM   Printer-friendly
from the 4-gee-whiz dept.

Submitted via IRC for boru

O2 network restored after Ericsson software outage left millions without 4G data access

O2 has blamed a global software problem for a network outage that has left frustrated customers without access to the internet and 4G services.

Mobile network O2 says its services have been restored after a technical fault left millions of customers unable to get online. The company said it would be closely monitoring data services over the coming days and promised to carry out a review to understand what went wrong. British customers reported not being able to use mobile data to access the internet and the operator's network on Thursday after disruption began at about 5am.

takyon: The problem was due to an expired software certificate.

O2 status checker.

Also at BBC, The Guardian, Forbes.


Original Submission

 
This discussion has been archived. No new comments can be posted.
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
  • (Score: 5, Funny) by archfeld on Saturday December 08 2018, @05:02AM

    by archfeld (4650) <treboreel@live.com> on Saturday December 08 2018, @05:02AM (#771440) Journal

    I got a service call from an old snowbird couple from Canada, their "internet" was gone. After trying to talk the through the obvious and simple things like was your computer plugged in and turned on, did their modem have lights on it, I resolved to make a house call. After going through numerous scenarios such as testing the adaptor, checking the wireless router, the cable modem. I asked how do you get to the internet which turned out to revolve around the iPhone as a hotspot and a pay by the GB AT&T cell program that had exhausted their minutes dues to a news app they had downloaded that did updates 24 hours a day for 5 days and reached its cap. No notice on the phones nor any interruption of cell service just no data transfer of any sort.

    --
    For the NSA : Explosives, guns, assassination, conspiracy, primers, detonators, initiators, main charge, nuclear charge
    Starting Score:    1  point
    Moderation   +3  
       Interesting=1, Informative=1, Funny=1, Total=3
    Extra 'Funny' Modifier   0  
    Karma-Bonus Modifier   +1  

    Total Score:   5