Submitted via IRC for boru
O2 network restored after Ericsson software outage left millions without 4G data access
O2 has blamed a global software problem for a network outage that has left frustrated customers without access to the internet and 4G services.
Mobile network O2 says its services have been restored after a technical fault left millions of customers unable to get online. The company said it would be closely monitoring data services over the coming days and promised to carry out a review to understand what went wrong. British customers reported not being able to use mobile data to access the internet and the operator's network on Thursday after disruption began at about 5am.
takyon: The problem was due to an expired software certificate.
Also at BBC, The Guardian, Forbes.
(Score: 5, Funny) by archfeld on Saturday December 08 2018, @05:02AM
I got a service call from an old snowbird couple from Canada, their "internet" was gone. After trying to talk the through the obvious and simple things like was your computer plugged in and turned on, did their modem have lights on it, I resolved to make a house call. After going through numerous scenarios such as testing the adaptor, checking the wireless router, the cable modem. I asked how do you get to the internet which turned out to revolve around the iPhone as a hotspot and a pay by the GB AT&T cell program that had exhausted their minutes dues to a news app they had downloaded that did updates 24 hours a day for 5 days and reached its cap. No notice on the phones nor any interruption of cell service just no data transfer of any sort.
For the NSA : Explosives, guns, assassination, conspiracy, primers, detonators, initiators, main charge, nuclear charge