PLEX, this last week pushed out changes to its ROKU users (I am one). That made using PLEX nearly impossible for some people. Light and Dark gray color palate. White text on light gray background, to the point of the PLEX 1/4 screen height logo and spinning-working throbber being lost on the background.
So war ensues... See Plex.tv support forums if you must.
My question to you all, "What is TECH's responsibility to the Handicapped?".
Should good TECH also have a backdoor method allowing those with usability issues to still use the product, when TECH changes directions? What about lifetime pre-paid services that are now unusable? Should there be immediate return of funds, so we can buy the second best solution (now the best choice for us)? Should any change be signed off by a third party auditor to insure continued usability?
So again, asked differently, what is TECH's moral responsibility?
(Score: 4, Interesting) by Anonymous Coward on Tuesday December 18 2018, @01:38AM (2 children)
Migrating from contrast colours into blurry, gray-on-gray colour palette is designed to make advertisements more visible. It always ends this way. It's customer's choice will it be accepted, usually is.
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @04:00AM
Damn it! Once you know, you can never unknow. Thanks, I think.
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @07:45AM
Well, fuck. At least now it makes sense.