PLEX, this last week pushed out changes to its ROKU users (I am one). That made using PLEX nearly impossible for some people. Light and Dark gray color palate. White text on light gray background, to the point of the PLEX 1/4 screen height logo and spinning-working throbber being lost on the background.
So war ensues... See Plex.tv support forums if you must.
My question to you all, "What is TECH's responsibility to the Handicapped?".
Should good TECH also have a backdoor method allowing those with usability issues to still use the product, when TECH changes directions? What about lifetime pre-paid services that are now unusable? Should there be immediate return of funds, so we can buy the second best solution (now the best choice for us)? Should any change be signed off by a third party auditor to insure continued usability?
So again, asked differently, what is TECH's moral responsibility?
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @01:49AM (3 children)
Is that better or worse than firefox which offers a sad face or happy face?
https://qsurvey.mozilla.com/s3/FirefoxInput/ [mozilla.com]
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @05:25PM
don't be a moron. you can still report bugs via the tracker. the happy/sad face is just for sending random feedback. one way.
(Score: 2) by urza9814 on Wednesday December 19 2018, @05:05PM (1 child)
Next time look at the ENTIRE form, not just the first question. Click one of those faces and they'll ask for more information before it lets you submit anything.
(Score: 0) by Anonymous Coward on Wednesday December 19 2018, @06:17PM
Then they should indicate that somehow.