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PLEX, this last week pushed out changes to its ROKU users (I am one). That made using PLEX nearly impossible for some people. Light and Dark gray color palate. White text on light gray background, to the point of the PLEX 1/4 screen height logo and spinning-working throbber being lost on the background.
So war ensues... See Plex.tv support forums if you must.
My question to you all, "What is TECH's responsibility to the Handicapped?".
Should good TECH also have a backdoor method allowing those with usability issues to still use the product, when TECH changes directions? What about lifetime pre-paid services that are now unusable? Should there be immediate return of funds, so we can buy the second best solution (now the best choice for us)? Should any change be signed off by a third party auditor to insure continued usability?
So again, asked differently, what is TECH's moral responsibility?
(Score: 2) by The Mighty Buzzard on Tuesday December 18 2018, @03:19AM (2 children)
You think so? You really might want to put more thought into that. Whether you consider people the product or the customer, losing either loses you money.
My rights don't end where your fear begins.
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @05:09AM (1 child)
Maybe Google should put more thought into it, considering they seem hellbent on ruining every single 'service' (really, they're disservices at this point) they have. Same with so many other large corporations.
(Score: 2) by The Mighty Buzzard on Tuesday December 18 2018, @01:46PM
That's generally what happens when you put an MBA in charge of a company that was made successful by actual innovators. They don't generally have the ability to generate quality, only to seek rent and capture income via regulation.
My rights don't end where your fear begins.