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PLEX, this last week pushed out changes to its ROKU users (I am one). That made using PLEX nearly impossible for some people. Light and Dark gray color palate. White text on light gray background, to the point of the PLEX 1/4 screen height logo and spinning-working throbber being lost on the background.
So war ensues... See Plex.tv support forums if you must.
My question to you all, "What is TECH's responsibility to the Handicapped?".
Should good TECH also have a backdoor method allowing those with usability issues to still use the product, when TECH changes directions? What about lifetime pre-paid services that are now unusable? Should there be immediate return of funds, so we can buy the second best solution (now the best choice for us)? Should any change be signed off by a third party auditor to insure continued usability?
So again, asked differently, what is TECH's moral responsibility?
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @03:19PM
And yet, the tech industry has routinely done things that serve no particular purpose, but still represent a massive issue for the disabled. Those flash sites are a pretty good example, the blind cannot use them and yet since they're pretty they were very popular for a while.
Making things disabled friendly, is not rocket surgery at this point. It is somewhat inconvenient at times, but the technology does exist to allow virtually everybody to use modern technology with some modifications. And you don't always have to do the modifications yourself. If you include appropriate API access sometimes folks will do it for you.
Really, the whole thing is dickish and self-centered. Most of the things that the industry is doing that thwart accessibility are obnoxious even for folks that aren't disabled. Things like infinite scroll and those terrible interfaces that are pretty, pretty useless, come straight to mind.