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PLEX, this last week pushed out changes to its ROKU users (I am one). That made using PLEX nearly impossible for some people. Light and Dark gray color palate. White text on light gray background, to the point of the PLEX 1/4 screen height logo and spinning-working throbber being lost on the background.
So war ensues... See Plex.tv support forums if you must.
My question to you all, "What is TECH's responsibility to the Handicapped?".
Should good TECH also have a backdoor method allowing those with usability issues to still use the product, when TECH changes directions? What about lifetime pre-paid services that are now unusable? Should there be immediate return of funds, so we can buy the second best solution (now the best choice for us)? Should any change be signed off by a third party auditor to insure continued usability?
So again, asked differently, what is TECH's moral responsibility?
(Score: 0) by Anonymous Coward on Tuesday December 18 2018, @03:25PM
This worked better when there were options. In many cases, there really aren't alternatives out there. As evil as FB is, there haven't really been other options that had the number of people on. Meaning that until FB got caught doing all those horrible things, there wasn't much reason for most people to leave.
Similarly, it's incredibly hard to leave Amazon as doing so requires doing a lot more work to find things to buy and probably dealing with a large number of other stores.
It's not that coding and building things for the disabled is necessarily that hard, a nice clean interface with appropriate mouseover text and built to resize alone goes most of the way towards being accessible to everybody. But, most companies aren't even doing that. Some of the interfaces I've seen are downright hostile to people who aren't disabled, and those who are are completely fucked.