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Confusion and delays at Orlando airport after TSA agent falls to his death
An off-duty Transportation Security Administration officer fell to his death Saturday from a hotel balcony inside Florida's Orlando International Airport, officials said, sending confused travelers scattering past security checkpoints unscreened and causing flight delays.
There were varying descriptions about what happened. Orlando police said a man in his 40s jumped, in an apparent suicide, from the Hyatt Regency Hotel onto an atrium floor in the main terminal at about 9:30 a.m. ET.
TSA spokeswoman Jenny Burke identified the man as an off-duty TSA officer, and said he fell from one of the multilevel hotel's balconies, which overlooks an area where people line up for one of the airport's security checkpoints.
[...] Trista Eaden told Spectrum News 13, a CNN affiliate, that she was waiting in line for screening when she heard a loud bang. "Then I saw the TSA agents standing up, and all of a sudden they just told us to run, to just go through the screening," Eaden said. The TSA said that several passengers scattered past the security areas without screening. All passengers at gates 70 to 129 had to be rescreened, the airport said.
Also at the Orlando Sentinel.
(Score: 2) by driverless on Monday February 04 2019, @02:12AM
Active Listening is a complex topic. On the one hand it's better than getting no help at all, which is the case for mental health issues in many countries (I live in a country with free healthcare, we're lucky). OTOH it's typically done by volunteers who have only basic training in the technique, and no training at all in the emotional stress that it causes the listener. Psychologists have years of training, support, and supervisors to deal with this, and even then often can't cope (use of medication and even suicides are scarily prevalent). Active Listeners have none of this, and it's typically not made clear to them how much at risk they're putting themselves when they provide the service.