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posted by martyb on Wednesday February 06 2019, @04:29PM   Printer-friendly
from the Only-the-true-believers-may-worship-here dept.

An Apple store found a new low recently when a Sydney, Australia father was not able to purchase an item because the Apple staffer would only process his payment using Apple pay. In a move the buyer recounts as being 'stupidity', a staff member repeatedly tried to get the customer onto Apple pay instead of just processing the payment for the item. Things went downhill after the staffer asked the customer if he had an iPhone. The customer got the impression that he would need to use the Apple Pay app to buy what he wanted, when what he really needed was to pay and leave. After trying, and failing, to find a staff member who would just process his payment, the customer left the store, walked across the street, and purchased the same item from a JB Hi Fi store.


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  • (Score: 2) by Gaaark on Wednesday February 06 2019, @06:00PM (1 child)

    by Gaaark (41) on Wednesday February 06 2019, @06:00PM (#797266) Journal

    I did that:
    had a salesman following me asking "Can i help you find something?" "Are you looking for a car or a truck?" "What price range?" etc etc.

    I kept telling him i was just looking.
    Finally i said "I'm just looking...if you don't stop following me i'm leaving." He stood in one spot for a while watching me walk away to look at more vehicles, then finally went inside.
    I looked around a while, saw what i wanted to see and then left.

    --
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  • (Score: 3, Informative) by Immerman on Wednesday February 06 2019, @07:45PM

    by Immerman (3985) on Wednesday February 06 2019, @07:45PM (#797339)

    I remember reading somewhere that car salesmen typically have a very poor income, and work on rotation - someone comes on the lot, the next salesman in line gets to deal with them. Then they're back to waiting in line until their turn comes up again.

    Strong motivation to hound the customer - the salesman doesn't actually care if you buy anything unless they're the one to sell it, and the moment you walked on the lot they lost the chance to try to sell to anyone else for a while. So if there's any chance of selling anything to you, they're probably going to chase it as hard as they can.