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posted by martyb on Wednesday February 06 2019, @04:29PM   Printer-friendly
from the Only-the-true-believers-may-worship-here dept.

An Apple store found a new low recently when a Sydney, Australia father was not able to purchase an item because the Apple staffer would only process his payment using Apple pay. In a move the buyer recounts as being 'stupidity', a staff member repeatedly tried to get the customer onto Apple pay instead of just processing the payment for the item. Things went downhill after the staffer asked the customer if he had an iPhone. The customer got the impression that he would need to use the Apple Pay app to buy what he wanted, when what he really needed was to pay and leave. After trying, and failing, to find a staff member who would just process his payment, the customer left the store, walked across the street, and purchased the same item from a JB Hi Fi store.


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  • (Score: 0) by Anonymous Coward on Wednesday February 06 2019, @07:15PM

    by Anonymous Coward on Wednesday February 06 2019, @07:15PM (#797325)

    Pretentious is right. When the Apple Watch first came out on the market, I was at an Apple store (in the Seattle area) and asked one of the employees if they would ever make the Apple Watch compatible with Android. I kinda figured they eventually would, as (at the time) roughly 40% of smartphone owners were Android users and, let's face it, that's a lot of consumers. I was, however, astounded at his response: he looked at me, scoffed and said, "I hope not." I don't even remember what he said next, because at that point I no longer had any respect for anything he could possibly have to say. It's one thing to choose to not support competitor's products. It's quite another to be so damned pretentious and insulting to consumers.