An Apple store found a new low recently when a Sydney, Australia father was not able to purchase an item because the Apple staffer would only process his payment using Apple pay. In a move the buyer recounts as being 'stupidity', a staff member repeatedly tried to get the customer onto Apple pay instead of just processing the payment for the item. Things went downhill after the staffer asked the customer if he had an iPhone. The customer got the impression that he would need to use the Apple Pay app to buy what he wanted, when what he really needed was to pay and leave. After trying, and failing, to find a staff member who would just process his payment, the customer left the store, walked across the street, and purchased the same item from a JB Hi Fi store.
(Score: 2) by kazzie on Thursday February 07 2019, @01:33PM
When a friend moved out after a family split, she wanted to buy a brand new car (for cash), so she'd know it's service history, and wouldn't have to worry about buying a second-hand lemon. The salesperson tried to talk her out of her choice of colour (electric blue isn't very popular in Canada, but that makes it easy to find in a car park) and the fact that she wanted a manual transmission. She'd been driving manuals for the last decade, and would prefer to spend $400 on fitting air-con instead. But the salesperson kept going on about how a conventional colour and an automatic gearbox would "increase the resale value" of the car, instead of listening to what the customer wanted. After all, she'd be driving the thing for years before she'd be thinking of selling it!