Google's constant product shutdowns are damaging its brand
We are 91 days into the year, and so far, Google is racking up an unprecedented body count. If we just take the official shutdown dates that have already occurred in 2019, a Google-branded product, feature, or service has died, on average, about every nine days.
Some of these product shutdowns have transition plans, and some of them (like Google+) represent Google completely abandoning a user base. The specifics aren't crucial, though. What matters is that every single one of these actions has a negative consequence for Google's brand, and the near-constant stream of shutdown announcements makes Google seem more unstable and untrustworthy than it has ever been. Yes, there was the one time Google killed Google Wave nine years ago or when it took Google Reader away six years ago, but things were never this bad.
For a while there has been a subset of people concerned about Google's privacy and antitrust issues, but now Google is eroding trust that its existing customers have in the company. That's a huge problem. Google has significantly harmed its brand over the last few months, and I'm not even sure the company realizes it.
(Score: 2) by tizan on Wednesday April 03 2019, @09:33PM (1 child)
they sometimes give competing services with non of them very good.
They started duo ..when hangout was getting kind of good for video...now they are
both erratic.
Already they have killed sms on hangout.
So next its duo or hangout or both going out of the door....that is my bet.
what about blogspot ? It is still alive somehow.
(Score: 2) by MostCynical on Wednesday April 03 2019, @11:44PM
https://trends.builtwith.com/cms/Blogger [builtwith.com]
Maybe those users share so much they are worth keeping.
"I guess once you start doubting, there's no end to it." -Batou, Ghost in the Shell: Stand Alone Complex