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You're Folding It Wrong: Tech Reviewers Break Samsung Galaxy Fold after Just Days of Use

posted by martyb on Thursday April 18 2019, @12:12AM   Printer-friendly
from the my-friend...flicker? dept.

takyon writes:

Reviewers are breaking Samsung's Galaxy Fold smartphone after just a day or two of use. Some have accidentally removed a protective film that Samsung warned should not be removed, but others, including CNBC and The Verge, have seen the devices break after normal use:

The phone has only been given to gadget reviewers, but some of the screens appear to be disconnecting and permanently flashing on or off.

The Verge's Dieter Bohn posted earlier on Wednesday that his phone appears to have a defective hinge with a "small bulge" that he can feel that's causing the screen to "slightly distort." Bloomberg's Mark Gurman says his "review unit is completely broken just two days in," but noted he accidentally removed a protective film on the screen.

YouTube tech reviewer Marques Brownlee also removed the film and experienced a broken display. A Samsung spokesperson had warned on Wednesday not to remove the protective layer.

However, CNBC didn't remove that layer, and our screen is now also failing to work properly. When opened, the left side of the flexible display, which makes up a large 7.3-inch screen, flickers consistently.

Previously: Samsung Announces the Galaxy Fold, a Phone-Tablet Hybrid Device
A Bunch of Mobile World Congress 2019 Stories

Original Submission

 
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  • (Score: 5, Informative) by DECbot on Thursday April 18 2019, @12:50AM (3 children)

    by DECbot (832) on Thursday April 18 2019, @12:50AM (#831443) Journal

    Not quite true. Samsung and you phone carrier had trouble getting you to upgrade your phone and extend your contract. This is their solution. A phone design purposely built to void the warranty when it breaks.

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  • (Score: 1, Touché) by Anonymous Coward on Thursday April 18 2019, @01:09AM (1 child)

    by Anonymous Coward on Thursday April 18 2019, @01:09AM (#831449)
    That one won't fly. The foldable phone is thicker, taller, more expensive, does not help during the day. In the evening, at home, there is a choice of computing devices. A universal thing is often not very good at each of its duties.

    • (Score: 0) by Anonymous Coward on Thursday April 18 2019, @04:05PM

      by Anonymous Coward on Thursday April 18 2019, @04:05PM (#831690)

      it's quite useful to get idiots to pay for their own surveilance

  • (Score: 3, Insightful) by DannyB on Thursday April 18 2019, @02:38PM

    by DannyB (5839) Subscriber Badge on Thursday April 18 2019, @02:38PM (#831658) Journal

    I'm not sure that is it purposely designed to void the warranty. That may be simply an unexpected additional benefit.

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