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posted by Fnord666 on Friday April 19 2019, @10:41AM   Printer-friendly
from the unicorns-all-the-way-down dept.

Man Asks for Pixel 3 Refund, Gets 10 Pink Replacements Instead:

This is the tale of customer service gone awry as told by Reddit user Cheetoz, who said he was resorting to shaming Google to try to get some resolution to the apparent shipping blunder. In a post on the social network, Cheetoz describes returning a defective white handset for a refund of its $1,000 purchase price but receiving only $80 -- to cover the sales tax, he said.

His frustration was then compounded by the bizarre: Instead of receiving the approximately $900 he'd be owed, he was sent 10 pink Pixel 3s after placing a separate transaction for a single Not Pink Pixel 3. His thread included an image of the 10 phones, with the message: "Google, I have your phones. You have my money. Let's sort this out."

He admits that financially, he's coming out ahead, but says he wants to do the right thing and return them. But not without getting the refund he's owed in exchange.

OMG Pwnies!


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  • (Score: 3, Informative) by Bot on Saturday April 20 2019, @10:26AM (1 child)

    by Bot (3902) on Saturday April 20 2019, @10:26AM (#832499) Journal

    ask to give back the 10 pink replacement, get 33 yellow phones, ask to give back those, get 100 brown phones, until you own all of google. Then move war against IBM. Then microsoft. Then apple. Then china. Then you're emperor.

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  • (Score: 0) by Anonymous Coward on Saturday April 20 2019, @12:27PM

    by Anonymous Coward on Saturday April 20 2019, @12:27PM (#832523)

    For those not megalomaniacs, I have an easier solution -- give away 9 of the pink phones here on SN. Someone has already given away unneeded items by posting in their Journal (forgot who). Keep one for yourself, perhaps wrapping it (like vinyl wraps used on cars) to change the color. Or keep 2 if you think you might need a replacement/backup before these phones are obsolete.