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I've had some occasions of late to peer through the looking glass into a world that I hadn't seen much of previously. Specifically, I'm talking about the world of so-called "cloud" stuff, where you basically pay someone else to build and run stuff for you, instead of doing it yourself.
I'll skip the analysis of build vs. buy and just jump straight to the point where you've chosen "buy". Then you've had a whole bunch of fun outages caused by something going wrong with their services. Finally, you reach the point of a sit-down talk with the vendor to figure things out. Maybe they send some sales people too, or perhaps it's just engineers. You talk for a while, and before long, you realize what happened.
[...] This becomes obvious when talking about some problem you experienced at the hands of their system. The whole time, their dashboard stayed green because from their point of view, they had tremendous availability. We're talking 99.999% here! Totally legit!
Meanwhile, you were having a really bad day. Nothing was working. Your business was in shambles. Your customers were at your throat yelling for action, and all you could do is point at the vendor. What happened?
Well, this is the point where you find out that their "99.999%" availability is for their entire system. They see that, and they're good. It's not a problem! Everything is fine.
This also completely misses the fact that for you, everything was failing. It doesn't matter though, since your worst day still won't move the needle on their fail-o-meter. They won't see you. They won't have any idea anything even happened until you complain weeks later. You are the bug on the windscreen of the locomotive. The train has no idea you were ever there.
The problem is that they weren't monitoring from the customer's perspective. Had they done that, it would have been clear that oodles of requests from some subset of customers were failing. They would have also realized that certain customers had all of their requests failing. For those customers, there were no nines to be had that day.
Seriously, if you have a multi-tenant system, you owe it to your customers to monitor it from their point of view. Otherwise, how can you possibly know when you've done something that'll leave them in the cold?
(Score: 0) by Anonymous Coward on Sunday July 21 2019, @07:41AM (10 children)
Why bother editing when you can put the whole piece in the "summary", right.
(Score: 3, Touché) by janrinok on Sunday July 21 2019, @09:16AM (9 children)
(Score: 3, Touché) by aristarchus on Sunday July 21 2019, @10:01AM (5 children)
Well, almost anyone.
(Score: 2) by Chocolate on Sunday July 21 2019, @10:09AM (2 children)
Create a sock puppet account just for editing?
Bit-choco-coin anyone?
(Score: 2) by janrinok on Sunday July 21 2019, @11:39AM (1 child)
As long as the sock puppet achieved credibility on the site by generating the sort of submissions we are seeking, that it is contactable via email with a valid email address, and that the sock puppet passes the training module, then I don't care what 'name' you choose to operate under.
You don't really believe that all of the other staff are using their true names, or that you are called 'Chocolate', do you?
(Score: 2) by Chocolate on Sunday July 21 2019, @10:55PM
I respond to chocolate.
All you have to do is wave a bar of it near me and you'll have 100% of my attention or so I have been told.
Bit-choco-coin anyone?
(Score: 3, Informative) by janrinok on Sunday July 21 2019, @11:34AM (1 child)
You can volunteer. We will train you, which we do on the dev system - not the live one. Training can last between 3-4 days up to 2 weeks or more, depending on how much time you can dedicate to the site and trainer availability. You will have to edit in accordance with the rules and procedures that are in force, and which we have pointed out to you numerous times. You will have to limit yourself to carrying out the editorial role and not writing your own stories, all the time while complying with the access privileges given to you to carry out your task. And you will have to demonstrate that you can be trusted by the community not to abuse the access privileges that you would be given. Do that, and there shouldn't be a problem.
But should you fail to do that or, worse still, you abuse your privileges then you can rest assured that you will not post on this site again. These are the same rules that are applied to every editor - you would not be being singled out because of your past history.
(Score: 0) by Anonymous Coward on Sunday July 21 2019, @12:16PM
GP is still dealing with the grief of knowing he'll never have a dick.
(Score: 0) by Anonymous Coward on Sunday July 21 2019, @10:38AM (1 child)
That's a rather very strong statement itself. It is obvious this site is ideologically biased for the multistate Saxon Empire. Any person who is antagonising that one would be surely unwelcome in editorial team.
(Score: 0) by Anonymous Coward on Monday July 22 2019, @02:36AM
ᚦᛖᛃ᛫ᚹᛁᛚᛚ᛫ᚾᛖᚡᛖᚱ᛫ᛞᛖᚠᛠᛏ᛫ᚢᛋ᛭
(Score: 1) by RandomFactor on Sunday July 21 2019, @01:39PM
https://www.youtube.com/watch?v=4F4qzPbcFiA [youtube.com]
В «Правде» нет известий, в «Известиях» нет правды