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posted by Fnord666 on Monday July 29 2019, @01:52PM   Printer-friendly
from the water-is-wet dept.

Submitted via IRC for Bytram

Supervisors driven by bottom line fail to get top performance from employees: 'Bottom-line mentality' can lead to loss of employee respect and loyalty, research shows

Supervisors driven by profits could actually be hurting their coveted bottom lines by losing the respect of their employees, who counter by withholding performance, according to a new study led by Baylor University.

The study, "The Influence of Supervisor Bottom-Line Mentality and Employee Bottom-Line Mentality on Leader-Member Exchange and Subsequent Employee Performance," is published in the journal Human Relations.

"Supervisors who focus only on profits to the exclusion of caring about other important outcomes, such as employee well-being or environmental or ethical concerns, turn out to be detrimental to employees," said lead researcher Matthew Quade, Ph.D., assistant professor of management in Baylor University's Hankamer School of Business. "This results in relationships that are marked by distrust, dissatisfaction and lack of affection for the supervisor. And ultimately, that leads to employees who are less likely to complete tasks at a high level and less likely to go above and beyond the call of duty."

While other studies have examined the impact of bottom-line mentality (BLM) on employee behavior, Quade said this is the first to identify why employees respond with negative behaviors to supervisors they perceive to have BLM.

Matthew J Quade, Benjamin D McLarty, Julena M Bonner. The influence of supervisor bottom-line mentality and employee bottom-line mentality on leader-member exchange and subsequent employee performance. Human Relations, 2019; 001872671985839 DOI: 10.1177/0018726719858394


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  • (Score: 5, Interesting) by DannyB on Monday July 29 2019, @02:28PM (6 children)

    by DannyB (5839) Subscriber Badge on Monday July 29 2019, @02:28PM (#872642) Journal

    Here's an idea. (One that my employer has.)

    Profit sharing program with bonuses. The bonus pool is split among employees -- after audit on annual results is complete and published for shareholders.

    If you get a nice bonus maybe, about the size of a month's pay or more on occasion, tied to the business unit's profits, you suddenly become a bit bottom line oriented. Do I need to buy this? Is there a cheaper way? Is this cost effective? Sometimes even: is this a good use of capital?

    Managers seem to be very happy when everyone pays attention to the bottom line while getting their work done.

    --
    People today are educated enough to repeat what they are taught but not to question what they are taught.
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  • (Score: 0) by Anonymous Coward on Monday July 29 2019, @02:36PM (2 children)

    by Anonymous Coward on Monday July 29 2019, @02:36PM (#872649)

    With your pay ratio compared to the top dogs? That bonus probably doesn't even matter.
    Either way, you need your job to pay for mortgage/credit/debt/loans whatevers, so why rock the boat?

    • (Score: 3, Insightful) by c0lo on Monday July 29 2019, @02:46PM

      by c0lo (156) Subscriber Badge on Monday July 29 2019, @02:46PM (#872652) Journal

      Either way, you need your job to pay for mortgage/credit/debt/loans whatevers, so why rock the boat?

      Rock the boat?
      Oh dear, there are so many other ways of waste my time than to attempt rocking this tanker-sized boat... posting on S/N for example.
      Ermmm... how's that to your bottom line?

      --
      https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford
    • (Score: 2, Insightful) by khallow on Monday July 29 2019, @04:00PM

      by khallow (3766) Subscriber Badge on Monday July 29 2019, @04:00PM (#872693) Journal
      Sounds like it doesn't matter to you either. Maybe we shouldn't care about things that don't matter?
  • (Score: 4, Insightful) by legont on Monday July 29 2019, @04:07PM (2 children)

    by legont (4179) on Monday July 29 2019, @04:07PM (#872695)

    Here is a better idea that I've seen at a very good aerospace company. Give to employees 0% house mortgage if they buy dwellings within 3 miles of the working place. It was on Long Island, but would be especially stimulating on the Island of Manhattan.

    Employee who can not afford quality accommodations within a walking distance from the office will never work well, IMHO. He will be always looking to defect.

    --
    "Wealth is the relentless enemy of understanding" - John Kenneth Galbraith.
    • (Score: 2) by MostCynical on Monday July 29 2019, @07:55PM (1 child)

      by MostCynical (2589) on Monday July 29 2019, @07:55PM (#872786) Journal

      Walking distance?
      Not in Sydney [abc.net.au] or London [acas.org.uk]

      --
      "I guess once you start doubting, there's no end to it." -Batou, Ghost in the Shell: Stand Alone Complex
      • (Score: 0) by Anonymous Coward on Tuesday July 30 2019, @08:55AM

        by Anonymous Coward on Tuesday July 30 2019, @08:55AM (#873043)

        But that's part of the point, isn't it? It's not just a problem that can be solved by a single company. This is a cultural problem too.