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Arthur T Knackerbracket has found the following story:
Adobe has reversed itself on a curious decision that would have denied refunds to customers in Venezuela whose accounts are being canceled through no fault of their own.
Adobe announced Monday that it is deactivating all user accounts in Venezuela in order to comply with an executive order issued by President Donald Trump. Adobe interpreted the executive order much more broadly than other companies, claiming that it was "unable to issue refunds" because the order required cessation of all business activity.
[...] Adobe reversed the no-refund part of its decision in an update to the support document yesterday. "If you purchased directly from Adobe, we will refund you by the end of the month for any paid, but unused services. We are working with our partners on the same," Adobe said in the update.
Adobe also reversed itself on one other portion of the mass account deletion. Adobe originally said it would have to stop providing both fee-based and free services to people in Venezuela. But now, Adobe says its free Behance social media platform will continue to be available in Venezuela after the cutoff date for other services.
"In order to remain compliant, Adobe will be deactivating all accounts in Venezuela, with the exception of Behance, on October 29, 2019," Adobe said.
-- submitted from IRC
(Score: 5, Insightful) by SomeGuy on Sunday October 13 2019, @11:53PM (6 children)
A refund? That really makes up for the fact that they CAN'T USE THEIR DAMN SOFTWARE ANY MORE.
Well, perhaps they can use some of that money to license (or donate to, if it is open source) some competing NON-"CLOUD" software for which no one can pull the plug.
Cloud software... what a fucking joke.
(Score: 2, Insightful) by fustakrakich on Monday October 14 2019, @12:30AM (5 children)
The old Photoshop 7.0 still works, and it's easy to find.
So, what's up with Microsoft? When do they pull the plug, and revoke activation keys? And Netflix?
La politica e i criminali sono la stessa cosa..
(Score: 2) by Freeman on Monday October 14 2019, @04:29PM (4 children)
One of these things, isn't like the other . . .
Netflix doesn't sell software or a software license. It's more like having a movie theater in your home. I got a decent cheap projector and have been enjoying the occasional move night. (Something like this, not this one exactly.) https://www.amazon.com/Projector-APEMAN-Supported-Portable-Speakers/dp/B07RFS71XQ [amazon.com] Sure, it's a cheap piece of junk, but it has a decent picture. The sound quality is horrible, the setup is a bit of a pain, but the image is decent and the price was right.
Joshua 1:9 "Be strong and of a good courage; be not afraid, neither be thou dismayed: for the Lord thy God is with thee"
(Score: 1) by fustakrakich on Monday October 14 2019, @05:09PM (3 children)
Whether they're selling software or movie tickets (that is what Netflix essentially sells), it's about doing business with the "enemy".
La politica e i criminali sono la stessa cosa..
(Score: 2) by Freeman on Monday October 14 2019, @07:17PM (2 children)
How is Netflix the "enemy"? Sure, they killed off blockbuster, but all I can say is it's about time. Someone needed to kill off the predatory movie rental business. At least with Netflix, you don't end up with a $$$ overdue charge. Also, by comparison to what was before it, it's a utopia of choice, with decent prices. Or am I missing something? "It is available worldwide except in mainland China (due to local restrictions), Syria, North Korea, Iran, and Crimea (due to US sanctions). The company also has offices in the Netherlands, Brazil, India, Japan, and South Korea.[10]" https://en.wikipedia.org/wiki/Netflix [wikipedia.org] Seems to be all good to me.
Joshua 1:9 "Be strong and of a good courage; be not afraid, neither be thou dismayed: for the Lord thy God is with thee"
(Score: 1) by fustakrakich on Monday October 14 2019, @07:50PM (1 child)
Whoa! What?
Or am I missing something?
To be polite, yes. The "enemy" being Venezuela. If Adobe has to pull out, doesn't everybody?
La politica e i criminali sono la stessa cosa..
(Score: 2) by Freeman on Monday October 14 2019, @08:19PM
Ahh..., yes. That would be the general idea. Adobe seemed pretty eager to jump on this, though. Not that Adobe has ever seemed to be customer friendly in my opinion. They have proven themselves to be somewhat incompetent, though. https://www.techspot.com/news/51316-adobe-offering-creative-suite-2-for-free-but-they-didnt-mean-to.html [techspot.com]
Joshua 1:9 "Be strong and of a good courage; be not afraid, neither be thou dismayed: for the Lord thy God is with thee"