Stories
Slash Boxes
Comments

SoylentNews is people

US Customers Kick Up Class-Action Stink Over Epson's Kyboshing of Third-Party Ink

posted by Fnord666 on Thursday October 24 2019, @01:23PM   Printer-friendly
from the raising-a-(st)ink dept.

Arthur T Knackerbracket has found the following story:

Epson is facing a class-action suit from disgruntled US punters sick of being told what sort of ink cartridges to put in their machines.

Of course it is a cliché of printers that they send dismal warnings of imminent destruction if owners dare to go with cartridges bought from anywhere but the machine's manufacturer.

But the US case (PDF here) alleges that Epson went further with firmware updates that detected third-party ink in printers and simply disabled them. The suit claims the unofficial cartridges work perfectly well in machines that have not been updated.

It complains that Epson never warned users that installing the firmware would remove their ability to use third-party cartridges.

The case names complainants who own Epson WorkForce WF-3640 All-in-One Printer or an Epson XP-830 Small-in-One® printer.

[...] Epson refused to comment.

Original Submission

 
This discussion has been archived. No new comments can be posted.
US Customers Kick Up Class-Action Stink Over Epson's Kyboshing of Third-Party Ink | Log In/Create an Account | Top | 23 comments | Search Discussion
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.

  • (Score: 0) by Anonymous Coward on Friday October 25 2019, @02:56AM (2 children)

    by Anonymous Coward on Friday October 25 2019, @02:56AM (#911477)

    Ok, how do they get away calling them ham burgers, when there's no pork in it?

    While it can't be called a milk shake if there's no milk in it. But they can call it a shake, or a burger.

  • (Score: 1) by pTamok on Friday October 25 2019, @07:32AM (1 child)

    by pTamok (3042) on Friday October 25 2019, @07:32AM (#911545)

    Hamburgers are named after the German city of Hamburg, from which came a well known recipe for a minced meat patty.

    In much the same way, a Berliner is a style of deep-fried dough ball ( a dough-nut ).

    A Philly steak sandwich is named for the city of Philadelphia, so the idea of naming a particular dish after a place where it is popular is not unusual.