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posted by Fnord666 on Saturday November 23 2019, @06:20PM   Printer-friendly
from the make-it-right-the-first-time dept.

Submitted via IRC for Runaway1956_

Right to repair advocates have described Apple's recent claim to lose money on repairs as 'absurd' and 'misleading.'

Apple made the claim to a Congressional judiciary committee investigating, among other things, whether Apple's locked-down approach to device repairs is anti-competitive...

Apple has always insisted that its control of the repair process is for reasons of safety and reliability. Others have, however, argued that Apple is deliberately preventing customers from obtaining lower-cost repairs from independent shops in order to force them to use Apple Stores.

Source: https://9to5mac.com/2019/11/21/lose-money-on-repairs/


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  • (Score: 2, Insightful) by zoward on Saturday November 23 2019, @07:12PM

    by zoward (4734) on Saturday November 23 2019, @07:12PM (#923922)

    That's assuming that after having their phone break and being forced to have Apple itself repair it for an absurd cost, customers don't go out and buy a Samsung or LG instead. It's happening more often than it used to now that Apple's brand name isn't quite as pristine as it was a decade ago.

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