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posted by
Fnord666
on Saturday November 23 2019, @06:20PM
from the make-it-right-the-first-time dept.
from the make-it-right-the-first-time dept.
Submitted via IRC for Runaway1956_
Right to repair advocates have described Apple's recent claim to lose money on repairs as 'absurd' and 'misleading.'
Apple made the claim to a Congressional judiciary committee investigating, among other things, whether Apple's locked-down approach to device repairs is anti-competitive...
Apple has always insisted that its control of the repair process is for reasons of safety and reliability. Others have, however, argued that Apple is deliberately preventing customers from obtaining lower-cost repairs from independent shops in order to force them to use Apple Stores.
Source: https://9to5mac.com/2019/11/21/lose-money-on-repairs/
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Lose Money on Repairs, Apple? an Absurd Claim, Say Critics
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(Score: 4, Informative) by toddestan on Sunday November 24 2019, @02:37AM (1 child)
I find it absurd that Apple would argue that they are losing money on repairs, when their repair prices - like everything else they sell, are obviously set at carefully chosen price points. If it really was a repair service, the quoted costs would be something like (price of parts) + (cost of labor), and you'd see all kinds of odd dollar amounts. Instead, everything is priced at amounts that end in 9, $X9, $XX9, etc. and it's clear - similar to how they price their products, that the amounts quoted have little to do with how much it actually costs them to perform the repair.
(Score: 2) by dry on Monday November 25 2019, @02:50AM
It's probably the just the way the costs of using the Apple name are calculated. You don't think Apple would allow their repair division to use their name and logo for free do you?