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posted by Fnord666 on Monday February 10 2020, @10:03AM   Printer-friendly
from the maybe-other-carriers-should-try-and-treat-their-customers-right dept.

Who would have thought that providing good service at a reasonable price could be good for business?

T-Mobile continues to rack up customers:

As T-Mobile waits to hear whether it'll be able to consummate its marriage with Sprint, the company is still racking up new customers. T-Mobile also beat analysts' expectations for revenue and profit when it reported quarterly earnings Thursday.

The third-largest U.S. wireless carrier by subscribers said it added 1 million new postpaid customers, or customers who pay their bills at the end of the month. Such customers are considered valuable in the wireless industry. The figure was in line with estimates from research firm FactSet.

[...] T-Mobile's strong growth is in stark contrast to that of Sprint, which has been limping along, losing customers and generating less revenue than analysts had expected. During the fourth quarter, Sprint reported it had [lost] 115,000 postpaid phone subscribers.

T-Mobile's subscriber growth in the fourth quarter is also outpacing that of rivals AT&T and Verizon. Last week, AT&T said it had added 229,000 postpaid mobile phone subscribers during the fourth quarter. Verizon added 790,000 new postpaid phone subscribers in the fourth quarter.


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  • (Score: 2) by Rosco P. Coltrane on Monday February 10 2020, @10:18AM (1 child)

    by Rosco P. Coltrane (4757) on Monday February 10 2020, @10:18AM (#956306)

    How many of these customers subscribe because they have no choice of carrier? I'm mostly thinking of Verizon here really, because if anyone actually wants to becomes a Verizon customer, there's something not quite right with them...

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  • (Score: 2) by Reziac on Tuesday February 11 2020, @03:36AM

    by Reziac (2489) on Tuesday February 11 2020, @03:36AM (#956699) Homepage

    I've needed Verizon support once. Took a long time to drill down to the cause of the problem (flipphone was too fast for voicemail's login) but their guy kept plugging til we nailed it down and fixed it. I was amazed.

    Especially since I was once trapped in a GTE protected landline area, along with GTE's high rates and shit service, and GTE is the corporate ancestor of Verizon.

    --
    And there is no Alkibiades to come back and save us from ourselves.