Overcharged by a tech company? New service could help get your money back:
When a major company overbills you, doesn't honor a sales promise or wrongly damages your credit, it can be difficult and discouraging to seek out ways to make a consumer claim. The online platform FairShake -- formerly known as Radvocate -- relaunched on Tuesday with a rebuilt product that aims to help people take on big companies such as Verizon, Wells Fargo and Equinox and win compensation.
FairShake automates the claims process of legal research, document creation and delivery to help customers negotiate a resolution to their claim against a company. Any disputes that aren't resolved in negotiation can be escalated to the private consumer arbitration court system, and the platform will automate the process of filing with the American Arbitration Association.
Around 80 million people per year in the US have some sort of unresolved dispute with a company, mostly in big industries like telecom, banking and online services, Max Kornblith, co-founder of FairShake, told CNET. As such, FairShake has expanded from focusing on the telecom industry to others including financial services, home security, fitness and ride-hailing services.
[...] FairShake takes a 20% commission of any refunds or other cash payments that customers receive in their disputes, and 10% of any adjustments to their debt or account balances, along with a $20 minimum for any successfully resolved claim. If you don't get paid, FairShake doesn't either, Kornblith said. The company also offers discounted or free help to low-income customers, he added.
(Score: 2) by legont on Wednesday March 04 2020, @05:56PM
Well, by default my bank starts to ask about missing checks after about a month and so the mortgage company about missing payments. See, I set up this auto payment 15 years ago when the target bank did not even had a web site and it never failed. After the incident I did set up alerts on both sides and I guess it was the whole point of New York Feds. I was sloppy.
To my excuse let me tell you a story. I started using bank's bill payment almost the day it first became available. That year I paid NY parking ticket. NY, as they do very often, lost the check and sent me a penalty. I complained to the bank.
My bank actually filed a lawsuit against NY, send a lawyer to hearings, and won the case. This is how banking is supposed to work in civilized places, imxo.
"Wealth is the relentless enemy of understanding" - John Kenneth Galbraith.