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Australian Consumer Watchdog Sues Valve

posted by janrinok on Saturday August 30 2014, @05:24PM   Printer-friendly
from the always-read-the-small-print dept.

crutchy writes:

Techly.com.au are leading with a story about Valve falling foul of Australian legislation:

The Australian Competition and Consumer Commission (ACCC) has commenced a lawsuit in the Federal Court of Australia against Valve Corporation, alleging that Valve made “false or misleading representations” regarding consumer guarantees by its popular online games service, Steam.

The ACCC’s case alleges that Valve has failed to comply with Australian Consumer Law by refusing to refund games purchased through the network, for any reason.

The very fact that they refuse to refund purchases "for any reason" contravenes Australian consumer protection legislation.

 
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  • (Score: 4, Interesting) by Lagg on Saturday August 30 2014, @06:32PM

    by Lagg (105) on Saturday August 30 2014, @06:32PM (#87617) Homepage Journal

    Yeah, I'm usually a big fan of Valve but they need to rethink their strategy in terms of refunds because of the recent saturation of shovelware. Either they need to stop allowing it through (and kill greenlight because even though it's given us great games it mostly just enables shovelware crap. It's a failed experiment) or give people a chance to refund because this is getting really bad.

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