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People are baiting Instacart workers with huge tips then slashing them to zero:
Instacart workers are being wooed by orders with large tips only to find them dropped to zero after a delivery has been made, according to a new report by CNN. Instacart lets users set their own custom tip with each shopping request, but it also allows them to change it for up to three days after an order is completed to adjust for experience. Workers, however, claim that some users have been abusing this feature, baiting them with big tips to get their shopping requests completed sooner amid the pandemic rush — only to find the tip slashed afterward without much feedback.
One Instacart worker said their tip was dropped from $55 to $0 despite finding everything the customer needed. Another worker claimed their tip changed to $0 since they could not find toilet paper in stock, to which the customer described in the feedback report as "unethical."
[...] Instacart says shoppers who experience tip-baiting can report instances in-app, though some workers say this relies too much on their end and that the company should make a 10 percent-minimum tip mandatory for all orders during the pandemic.
(Score: 3, Insightful) by Anonymous Coward on Sunday April 12 2020, @05:11PM (1 child)
Who would pay for the groceries at checkout? I'm guessing that many of these Instacart workers would have trouble fronting an order for $200 worth of food. And I'm not about to give my credit card out. The courier would also have the potential problem of getting stiffed by the customer and left with all that food they didn't want.
(Score: 2) by crafoo on Sunday April 12 2020, @11:52PM
Excellent point.
We need a collection of reputable escrow apps that include voluntary geo location reporting to another phone or computer for a set limited timespan.