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posted by martyb on Friday May 29 2020, @03:28AM   Printer-friendly
from the customer-disservice dept.

US cable subscribers are still being 'ripped off' by creeping price increases – and this lot has had enough:

In many ways it’s a rite of passage in America: being ripped off by your cable company and trying to figure out how they did it. Now a lawsuit against Charter Communications is seeking to uncover just that.

The biggest scam of all – pressuring or forcing subscribers to “rent” the clunky, technologically outdated cable box at a greatly inflated price – is still in place, despite a brief effort by the FCC in 2016 to shut it down.

And then there are hidden costs – such as “broadcast TV fees” and “regional sports fees” – raking in tens of millions of dollars in pure profit for unscrupulous cable companies, despite Consumer Reports focusing on the topic for a number of years, and now Congress even starting to pay attention.

But although we have all grown used to our cable fees rocketing the second you are off the special two-year contract rate, requiring you to call up the company and threaten to move to a competitor until you are offered the next incredible special deal, Charter may have pushed things too far with its latest special offer: a two-year flat fee deal that somehow, it is claimed, grew more expensive every month.

Five Charter Communications customers, based in Ohio and Kentucky, have formally accused [PDF] the company of a bait-and-switch scam for its cable TV service. The biz advertised a fixed monthly rate, they say, but far from being fixed, every few months it cost a little more.

Are the cable companies to blame, or the sports and movie channels that are charging more?


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  • (Score: 2) by fadrian on Friday May 29 2020, @01:44PM (1 child)

    by fadrian (3194) on Friday May 29 2020, @01:44PM (#1000517) Homepage

    Want to know why the prices are so high? Corporate greed is the answer.

    Corporate greed == Shareholder greed. When the fingers point back at your 401K, are you ashamed? I'm all up for the whole corporations suck thing, but I'm never quite sure about the whole system that enables it, as well as my part in it. That's sort of why I find the answer of "corporate greed" a little unsatisfying.

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  • (Score: 0) by Anonymous Coward on Saturday May 30 2020, @05:42AM

    by Anonymous Coward on Saturday May 30 2020, @05:42AM (#1000945)

    Last time I checked, my 401k doesn't come with any voting powers letting me dictate whether we pursue one quarter of sugar rush (for me) + degradation of quality (for you) or we pursue a long term warm 'n' fuzzy for us both.