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posted by martyb on Friday May 29 2020, @03:28AM   Printer-friendly
from the customer-disservice dept.

US cable subscribers are still being 'ripped off' by creeping price increases – and this lot has had enough:

In many ways it’s a rite of passage in America: being ripped off by your cable company and trying to figure out how they did it. Now a lawsuit against Charter Communications is seeking to uncover just that.

The biggest scam of all – pressuring or forcing subscribers to “rent” the clunky, technologically outdated cable box at a greatly inflated price – is still in place, despite a brief effort by the FCC in 2016 to shut it down.

And then there are hidden costs – such as “broadcast TV fees” and “regional sports fees” – raking in tens of millions of dollars in pure profit for unscrupulous cable companies, despite Consumer Reports focusing on the topic for a number of years, and now Congress even starting to pay attention.

But although we have all grown used to our cable fees rocketing the second you are off the special two-year contract rate, requiring you to call up the company and threaten to move to a competitor until you are offered the next incredible special deal, Charter may have pushed things too far with its latest special offer: a two-year flat fee deal that somehow, it is claimed, grew more expensive every month.

Five Charter Communications customers, based in Ohio and Kentucky, have formally accused [PDF] the company of a bait-and-switch scam for its cable TV service. The biz advertised a fixed monthly rate, they say, but far from being fixed, every few months it cost a little more.

Are the cable companies to blame, or the sports and movie channels that are charging more?


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  • (Score: 2) by Snotnose on Friday May 29 2020, @02:45PM

    by Snotnose (1623) on Friday May 29 2020, @02:45PM (#1000542)

    Yeah, I'm in a valley and my OTA reception sucks. I can sorta get NBC, Fox, and PBS if I'm willing to put up with a lot of dropouts. I haven't tried to watch OTA in probably 6 months now.

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