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Western Digital gets sued for sneaking SMR disks into its NAS channel
All three of the surviving conventional hard drive vendors—Toshiba, Western Digital, and Seagate—have gotten caught sneaking disks featuring Shingled Magnetic Recording technology into unexpected places recently. But Western Digital has been the most brazen of the three, and it's been singled out for a class action lawsuit in response.
Although all three major manufacturers quietly added SMR disks to their desktop hard drive line-up, Western Digital is the only one so far to slip them into its NAS (Network Attached Storage) stack. NAS drives are expected to perform well in RAID and other multiple disk arrays, whether ZFS pools or consumer devices like Synology or Netgear NAS appliances.
In sharp contrast to Western Digital's position on SMR disks as NAS, Seagate executive Greg Belloni told us that there weren't any SMR disks in the Ironwolf (competitor to Western Digital Red) line-up now and that the technology is not appropriate for that purpose.
[...] Hattis Law has initiated a class action lawsuit against Western Digital, accordingly. The lawsuit alleges both that the SMR technology in the newer Western Digital Red drives is inappropriate for the marketed purpose of the drives and that Western Digital deliberately "deceived and harm[ed] consumers" in the course of doing so.
Previously: AnandTech Interview With Seagate's CTO: New HDD Technologies Coming
Western Digital: Over Half of Data Center HDDs Will Use SMR by 2023
Seagate Caught Using SMR in Barracuda Compute and Desktop Drives
(Score: 3, Informative) by nyebi on Sunday May 31 2020, @08:33AM
The real problem is that manufacturers in the past clearly marketed the cheaper SMR drives as archive storage because of the associated performance issues. But now they silently slipped that technology into a product line that people mostly buy for applications that will massively suffer from said performance degradation.
And it's not just they no longer prominently featured in the data sheets that a drive is SMR, they went as far as not answering direct customer questions about the topic, stating that the technology they use in their products is not the customer's business.