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Apple Warns Customers Not to Close its Laptops with a Camera Cover Attached

posted by martyb on Sunday July 12 2020, @03:36PM   Printer-friendly
from the dremel dept.

upstart writes in with an IRC submission:

Apple Warns Customers Not To Close Its Laptops With A Camera Cover Attached:

Though it might strike some people as obvious advice, Apple has published a support page that warns MacBook owners not to close their laptop with a camera cover in place. Damage like a cracked display could result, according to the company, because "the clearance between the display and keyboard is designed to very tight tolerances." MacRumors spotted the advisory, which Apple posted on July 2nd.

Those little plastic camera covers with a sliding mechanism are super common nowadays. Heck, I remember getting one as a holiday gift from The Verge's parent company, Vox Media. But they could spell disaster for your laptop screen if you shut the laptop with the cover still on, and Apple's laptop repairs are extremely costly. Even with AppleCare+ accidental coverage, the deductible isn't cheap.

Instead of using a cover, Apple says that customers can trust the green LED beside the camera on a MacBook Pro or MacBook Air that illuminates whenever the camera is active.

Apple does acknowledge that some people have no choice in the matter and might be required to use a camera cover by their employer. In those cases, the company says the cover should always be removed before closing the laptop.

Not just apple laptops but all of them. Have any of my fellow Soylentils besides myself suffered damage to your laptop due to this?

Original Submission

 
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  • (Score: 3, Interesting) by choose another one on Sunday July 12 2020, @04:38PM (1 child)

    by choose another one (515) Subscriber Badge on Sunday July 12 2020, @04:38PM (#1019887)

    Ain't caused damage with a camera cover, but I do have an Asus 2in1 that is waiting for me to get round to replacing the screen/digitiser.

    Why? - cos I had a credit card (I think - it was a while ago) on the keyboard when I shut it and stuffed it in the case.

    Credit card survived fine, touch screen on the other hand, very broken. That these things have no clearance, no margin for error, shouldn't really be surprising - pick up a MacBook Air and look at it on edge.

    And mind the gap - or rather mind you don't stuff things in the gap that isn't there.

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  • (Score: 2) by Appalbarry on Sunday July 12 2020, @08:20PM

    by Appalbarry (66) on Sunday July 12 2020, @08:20PM (#1020001) Journal

    Wife's shiny new Asus laptop touchscreen died a quick death within a month of purchase. No credit card needed, it just seems to be a crap product.