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posted by chromas on Thursday July 16 2020, @02:54AM   Printer-friendly
from the thanks-for-the-update dept.

Microsoft Outlook is crashing worldwide with 0xc0000005 errors, how to fix:

Microsoft Outlook is immediately crashing worldwide when users start the application, with 0xc0000005 errors displayed in the Windows Event Viewer.

These crashes started occurring over the last hour, and reports are flooding in from users all over the world.

Users who examined their Application event logs will see an error log stating that the OUTLOOK.EXE program has crashed with an exception code 0xc0000005.

[...] The Microsoft 365 Status Twitter account has tweeted that this is being caused by new update and that they are investigating the issue.

In an incident status message in the Microsoft 365 Admin Center titled 'EX218604: Users experiencing Outlook connection issues and crashes', Microsoft suggests users use web and mobile clients until the issue is resolved.

[...] If Microsoft Outlook is crashing for you, you can resolve the issue by either starting Microsoft Outlook in Safe Mode or rolling back to a previous version of Microsoft Outlook.

The article provides step-by-step instructions for the workarounds.


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  • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @03:02AM (5 children)

    by Anonymous Coward on Thursday July 16 2020, @03:02AM (#1022235)

    Looked over someone's shoulder once when they were using Outlook. Didn't look very nice, glad I never had to start using it.

    Unfortunately, my customers (at big companies) do have to use it, so they are going to have a productivity hit until it's resolved. This might involve corporate IT? I don't think they can mess with their Office installation personally.

  • (Score: 1) by petecox on Thursday July 16 2020, @03:48AM (2 children)

    by petecox (3228) on Thursday July 16 2020, @03:48AM (#1022261)

    I'm using the Outlook app for Android, seems pretty intuitive aside from me being too stupid to understand focused inbox.

    I tried foss alternatives such as K-9 from the f-droid repository but across multiple devices I do not have the patience to mess around with Gmail's shenanigoats over authentication.

    And as for Google's own email app, they can quit changing the interface every few months. It's just email for Pete's sake.

    • (Score: 2) by bzipitidoo on Thursday July 16 2020, @04:12AM (1 child)

      by bzipitidoo (4388) on Thursday July 16 2020, @04:12AM (#1022272) Journal

      I don't know what Google and Yahoo have done to SMTP and POP in the name of security, but I haven't had much luck connecting to their email services with an email client. Thunderbird works. Sylpheed and Trojita don't work.

      I've been using their web mail interface, but I went back to the email client when Yahoo mail pulled a little stunt about a month ago, of degrading the interface if your browser had an ad blocker active.

      • (Score: 3, Insightful) by petecox on Thursday July 16 2020, @04:29AM

        by petecox (3228) on Thursday July 16 2020, @04:29AM (#1022281)

        Last I tried gmail with a desktop client, one had to obtain a private key with OAUTH2.

        As for their heavy webmail, the default interface shouldn't choke an Athlon XP desktop or an Atom netbook just because their developers program on a shiny Core i9 with resource hogging Javascript. Test on real hardware for real people. Again, it's *just* email.

  • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @12:23PM

    by Anonymous Coward on Thursday July 16 2020, @12:23PM (#1022366)

    '...so they are going to have a productivity hit '

    No, surely you mean 'productivity increase' as it'll mean the staff wont have the excuse of futzing around with email to fall back on.. now, if only twitter, facebook, etc etc would just fall over and die as well..

  • (Score: 3, Interesting) by SomeGuy on Thursday July 16 2020, @12:46PM

    by SomeGuy (5632) on Thursday July 16 2020, @12:46PM (#1022375)

    Looked over someone's shoulder once when they were using Outlook. Didn't look very nice, glad I never had to start using it.

    The original Outlook 97 was a damn slick application. Formatted text in e-mail, and built in group calendars. Simple and easy to use. The only downside was RTF e-mail did not translate well to internet e-mail. Their solution to that was to wrap Outlook around Internet Explorer 4. It has been a borged mess since then. Have not used it in a long time, but I'd image that their ribbon interface spewing their "we don't want to do user interfaces the way the real world wants them" jizz in everyones face, is a just freaking mess these days.