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posted by chromas on Thursday July 16 2020, @02:54AM   Printer-friendly
from the thanks-for-the-update dept.

Microsoft Outlook is crashing worldwide with 0xc0000005 errors, how to fix:

Microsoft Outlook is immediately crashing worldwide when users start the application, with 0xc0000005 errors displayed in the Windows Event Viewer.

These crashes started occurring over the last hour, and reports are flooding in from users all over the world.

Users who examined their Application event logs will see an error log stating that the OUTLOOK.EXE program has crashed with an exception code 0xc0000005.

[...] The Microsoft 365 Status Twitter account has tweeted that this is being caused by new update and that they are investigating the issue.

In an incident status message in the Microsoft 365 Admin Center titled 'EX218604: Users experiencing Outlook connection issues and crashes', Microsoft suggests users use web and mobile clients until the issue is resolved.

[...] If Microsoft Outlook is crashing for you, you can resolve the issue by either starting Microsoft Outlook in Safe Mode or rolling back to a previous version of Microsoft Outlook.

The article provides step-by-step instructions for the workarounds.


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  • (Score: 2) by bzipitidoo on Thursday July 16 2020, @04:12AM (1 child)

    by bzipitidoo (4388) on Thursday July 16 2020, @04:12AM (#1022272) Journal

    I don't know what Google and Yahoo have done to SMTP and POP in the name of security, but I haven't had much luck connecting to their email services with an email client. Thunderbird works. Sylpheed and Trojita don't work.

    I've been using their web mail interface, but I went back to the email client when Yahoo mail pulled a little stunt about a month ago, of degrading the interface if your browser had an ad blocker active.

    Starting Score:    1  point
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  • (Score: 3, Insightful) by petecox on Thursday July 16 2020, @04:29AM

    by petecox (3228) on Thursday July 16 2020, @04:29AM (#1022281)

    Last I tried gmail with a desktop client, one had to obtain a private key with OAUTH2.

    As for their heavy webmail, the default interface shouldn't choke an Athlon XP desktop or an Atom netbook just because their developers program on a shiny Core i9 with resource hogging Javascript. Test on real hardware for real people. Again, it's *just* email.