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posted by Fnord666 on Monday July 20 2020, @02:29PM   Printer-friendly
from the taking-back-your-hardware dept.

Sorry Telstra but this is my F@ST 5355 router:

Roughly a week ago I decided to give https://pi-hole.net/ a go having endured yet another ad laden website. All went we'll[sic], installation was smooth and was up and running 15 minutes later.

All that remained was to set my routers(sic) DNS server to the pi's and my home devices would be safe. I remember seeing the option in there for it.

WTF, it was now disabled. A quick google around revealed that about a year ago (June 2017) Telstra simply decided to remove that functionality.

Surely it had nothing to do with the Australian government implementing DNS based censorship in June 2017?

So fuck you Telstra, that's my router you made me purchase. Time to find out how to take it back.


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  • (Score: 2) by RS3 on Monday July 20 2020, @04:16PM (6 children)

    by RS3 (6367) on Monday July 20 2020, @04:16PM (#1024148)

    It varies. Some ISPs complain but you can still use your own router.

    If you mean modem / router (gateway), that could be a problem.

    Years ago I had Verizon DSL and the gateway died. I didn't know if they'd replace it, or the charges, time delay, etc., and I bought one at a store- had in hand same day, back online that night. It worked very well. One day I had some other issue and called Verizon and during the conversation the rep. commented that I "was using a non-Verizon gateway." So they knew but allowed it.

    I have clients with Verizon FIOS, Comcast, and a couple of other local ISPs and have a variety of routers in place.

    However, in some cases I configure the ISP's gateway for "DMZ" - one internal IP address is wide open- all ports forwarded directly, and a different router at that address.

    In some cases I got lucky because the IPS's modem and router are separate entities, so I used an Ethernet switch and several routers- to separate several clients sharing the main line into the building.

    Re. firmware: I'm finding ISPs want to replace the whole router rather than update firmware. They might "support" it for a year or so, with maybe 1 or 2 updates, but then "that's no longer supported- you must upgrade".

    Anyway, point is: look for DMZ or similar setting in router's settings, then use your own router at that address.

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  • (Score: 2) by JoeMerchant on Monday July 20 2020, @04:40PM (5 children)

    by JoeMerchant (3937) on Monday July 20 2020, @04:40PM (#1024157)

    So they knew but allowed it.

    I've heard reps say things like "so, you've bought your own modem - and you're allowed to do that" - I believe there's a law or at least regulation requiring them to accept customer supplied modems...

    --
    🌻🌻 [google.com]
    • (Score: 1, Insightful) by Anonymous Coward on Monday July 20 2020, @06:22PM (2 children)

      by Anonymous Coward on Monday July 20 2020, @06:22PM (#1024188)

      If it were up to them they would charge you per connected device. Kinda like how the cable companies charge you per connected television. This is what happens when there is little to no competition.

      • (Score: 1, Insightful) by Anonymous Coward on Tuesday July 21 2020, @05:17AM

        by Anonymous Coward on Tuesday July 21 2020, @05:17AM (#1024466)

        My ISP does charge per connected device. If you use a router, they charge you the maximum. After getting the bill in the mail and calling to complain, they waived the fee for that month to apologize for the surprise. Luckily, I was never charged for more than one device after "DELL PC" was the device asking for my IP address instead.

      • (Score: 2) by black6host on Tuesday July 21 2020, @01:18PM

        by black6host (3827) on Tuesday July 21 2020, @01:18PM (#1024560) Journal

        And if you're old enough you'll remember when the Ma Bell made you rent your phone from them. Eventually you could buy your own but then you had to call them and supply the phone id if I remember correctly. (US)

    • (Score: 2) by RS3 on Tuesday July 21 2020, @04:08PM (1 child)

      by RS3 (6367) on Tuesday July 21 2020, @04:08PM (#1024614)

      Yeah, but the rep. became quite unhelpful, almost snippy, such that I became defensive in an apologetic way. I don't remember if the problem was resolved- likely they were throttling me (which I partially fixed by running a ping job... kept the gates opened up somewhat.)

      • (Score: 2) by JoeMerchant on Tuesday July 21 2020, @05:55PM

        by JoeMerchant (3937) on Tuesday July 21 2020, @05:55PM (#1024683)

        I haven't had them become (any more) unhelpful (than normal), or unusually snippy. We get the "first tier" up from the bottom speed internet only and when I run a speed test, I am generally reading +15 to +20% speed over what my plan says I am paying for - no special actions on our part, though with all the devices in the house, I don't doubt that there's a fair amount of "phoning home" keeping the circuit warm.

        --
        🌻🌻 [google.com]