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posted by Fnord666 on Monday July 20 2020, @02:29PM   Printer-friendly
from the taking-back-your-hardware dept.

Sorry Telstra but this is my F@ST 5355 router:

Roughly a week ago I decided to give https://pi-hole.net/ a go having endured yet another ad laden website. All went we'll[sic], installation was smooth and was up and running 15 minutes later.

All that remained was to set my routers(sic) DNS server to the pi's and my home devices would be safe. I remember seeing the option in there for it.

WTF, it was now disabled. A quick google around revealed that about a year ago (June 2017) Telstra simply decided to remove that functionality.

Surely it had nothing to do with the Australian government implementing DNS based censorship in June 2017?

So fuck you Telstra, that's my router you made me purchase. Time to find out how to take it back.


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  • (Score: 2) by JoeMerchant on Monday July 20 2020, @04:40PM (5 children)

    by JoeMerchant (3937) on Monday July 20 2020, @04:40PM (#1024157)

    So they knew but allowed it.

    I've heard reps say things like "so, you've bought your own modem - and you're allowed to do that" - I believe there's a law or at least regulation requiring them to accept customer supplied modems...

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  • (Score: 1, Insightful) by Anonymous Coward on Monday July 20 2020, @06:22PM (2 children)

    by Anonymous Coward on Monday July 20 2020, @06:22PM (#1024188)

    If it were up to them they would charge you per connected device. Kinda like how the cable companies charge you per connected television. This is what happens when there is little to no competition.

    • (Score: 1, Insightful) by Anonymous Coward on Tuesday July 21 2020, @05:17AM

      by Anonymous Coward on Tuesday July 21 2020, @05:17AM (#1024466)

      My ISP does charge per connected device. If you use a router, they charge you the maximum. After getting the bill in the mail and calling to complain, they waived the fee for that month to apologize for the surprise. Luckily, I was never charged for more than one device after "DELL PC" was the device asking for my IP address instead.

    • (Score: 2) by black6host on Tuesday July 21 2020, @01:18PM

      by black6host (3827) on Tuesday July 21 2020, @01:18PM (#1024560) Journal

      And if you're old enough you'll remember when the Ma Bell made you rent your phone from them. Eventually you could buy your own but then you had to call them and supply the phone id if I remember correctly. (US)

  • (Score: 2) by RS3 on Tuesday July 21 2020, @04:08PM (1 child)

    by RS3 (6367) on Tuesday July 21 2020, @04:08PM (#1024614)

    Yeah, but the rep. became quite unhelpful, almost snippy, such that I became defensive in an apologetic way. I don't remember if the problem was resolved- likely they were throttling me (which I partially fixed by running a ping job... kept the gates opened up somewhat.)

    • (Score: 2) by JoeMerchant on Tuesday July 21 2020, @05:55PM

      by JoeMerchant (3937) on Tuesday July 21 2020, @05:55PM (#1024683)

      I haven't had them become (any more) unhelpful (than normal), or unusually snippy. We get the "first tier" up from the bottom speed internet only and when I run a speed test, I am generally reading +15 to +20% speed over what my plan says I am paying for - no special actions on our part, though with all the devices in the house, I don't doubt that there's a fair amount of "phoning home" keeping the circuit warm.

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