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posted by Fnord666 on Wednesday July 29 2020, @06:49PM   Printer-friendly
from the There-are-two-eyes-in-"Rite-Aid" dept.

Reuters: Rite Aid monitored customers using facial recognition cameras

Over about eight years, the American drugstore chain Rite Aid Corp quietly added facial recognition systems to 200 stores across the United States, in one of the largest rollouts of such technology among retailers in the country, a Reuters investigation found.

In the hearts of New York and metro Los Angeles, Rite Aid deployed the technology in largely lower-income, non-white neighborhoods, according to a Reuters analysis. And for more than a year, the retailer used state-of-the-art facial recognition technology from a company with links to China and its authoritarian government.

In telephone and email exchanges with Reuters since February, Rite Aid confirmed the existence and breadth of its facial recognition program. The retailer defended the technology's use, saying it had nothing to do with race and was intended to deter theft and protect staff and customers from violence. Reuters found no evidence that Rite Aid's data was sent to China.

Last week, however, after Reuters sent its findings to the retailer, Rite Aid said it had quit using its facial recognition software. It later said all the cameras had been turned off.

It's a very long article:

Reuters pieced together how the company's initiative evolved, how the software has been used and how a recent vendor was linked to China, drawing on thousands of pages of internal documents from Rite Aid and its suppliers, as well as direct observations during store visits by Reuters journalists and interviews with more than 40 people familiar with the systems' deployment.


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  • (Score: 2) by Runaway1956 on Wednesday July 29 2020, @09:30PM (3 children)

    by Runaway1956 (2926) Subscriber Badge on Wednesday July 29 2020, @09:30PM (#1028310) Journal

    In the USA, you'll find a Rite Aid, Wallgreens, or CVS on almost every corner.

    That statement is more true of EZMart, than of any or all of those drug store chains. I've never had to deal a lot with pharmacies, but locally, you have to drive a ways to find a pharmacy. Every Walmart seems to have a pharmacy, and there's a WalMart in just about every moderately sized town. To find a Walgreens or a CVS, I have to drive to Texarkana. That means that I have 6 WalMarts within 50 miles of my home, and only one Walgreens, and one CVS, and no RiteAid at all.

    What is true in my region of the US may or may not hold true in other regions. If you tell us that you have 30 RiteAids, 20 Walgreens, and 50 CVS within a fifty mile drive of your house, I won't argue with you. ;^)

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  • (Score: 0) by Anonymous Coward on Wednesday July 29 2020, @11:00PM (1 child)

    by Anonymous Coward on Wednesday July 29 2020, @11:00PM (#1028346)

    I live in a town of 45K people on the California coast. There is one RiteAid (used to be Thrifty drug), two physical CVS stores (one used to be a Longs drug), and another CVS pharmacy inside the Target store, and zero Walmarts. I think relative concentration of various store brands varies with location in the country.

    We didn't have any big box stores, at all, nor dollar stores until pretty recently. And, there isn't much fast food to speak of either (occasionally they open up, but then most close shop pretty quick since not much market for that here / property rents are super high so they would need to do a very brisk business to survive).

    • (Score: 0) by Anonymous Coward on Wednesday July 29 2020, @11:44PM

      by Anonymous Coward on Wednesday July 29 2020, @11:44PM (#1028367)

      Maybe a food truck could do better?

  • (Score: 0) by Anonymous Coward on Saturday August 01 2020, @12:36PM

    by Anonymous Coward on Saturday August 01 2020, @12:36PM (#1029748)

    In the suburbs, these stores are probably 1-5/sq. mile dropping close to 0/ as you get further from the city. Walmart is ~1/10sqm no matter where you go.