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from the also-have-great-deals-on-oceanfront-property-in-Kansas dept.
Charter tries to convince FCC that broadband customers want data caps
Charter Communications has claimed to the Federal Communications Commission that broadband users enjoy having Internet plans with data caps, in a filing arguing that Charter should be allowed to impose caps on its Spectrum Internet service starting next year.
Charter isn't currently allowed to impose data caps because of conditions the FCC placed on its 2016 purchase of Time Warner Cable. The data-cap condition is scheduled to expire on May 18, 2023, but Charter in June petitioned the FCC to let the condition expire two years early, in May 2021.
With consumer-advocacy groups and Internet users opposing the petition, Charter filed a response with the FCC last week, saying that plans with data caps are "popular."
"Contrary to Stop The Cap's assertion [in an FCC filing] that consumers 'hate' data caps, the marketplace currently shows that broadband service plans incorporating data caps or other usage-based pricing mechanisms are often popular when the limits are sufficiently high to satisfy the vast majority of users," Charter told the FCC.
Or you could offer some kind of software that shows which users are hogging the network.
(Score: 2) by RS3 on Thursday August 13 2020, @04:10PM (3 children)
I'm of the ilk that if I buy 12 months (some sell 15 months ahead) and audio quality goes down, I'll persist until they either fix it or give my money back, including filing FCC complaints, and every other govt. hotline, media (TV station) help, governor's hotline, file lawsuit, etc. Somebody's got to clean up the mess! :)
(Score: 2) by JoeMerchant on Thursday August 13 2020, @04:59PM (2 children)
Good luck with those windmills Don Quixote ... I don't know if they have the capacity to give you "preferential" service within their tier, but that's about all I think you would get in exchange for your squeaky wheel efforts.
🌻🌻 [google.com]
(Score: 2) by RS3 on Saturday August 15 2020, @02:28PM (1 child)
Gee, thanks for the encouragement. /s
I suppose we should all just shut up and let corporations rule us?
I think a little too much of that has caused a lot of the problems in today's world.
(Score: 2) by JoeMerchant on Saturday August 15 2020, @04:09PM
I find that complaining to the (insert evil character here) directly only educates them on how better to serve [wikipedia.org] you.
If you want to get some real traction against them, complain to their regulators, licensing boards, etc. Which is why cell phones and ISPs are such a lost cause... our regulators are actively screwing the customers in favor of the companies. To effect change there, we're going to need to start with the politicians who are appointing these foxes to guard the henhouses.
🌻🌻 [google.com]