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posted by cmn32480 on Saturday May 16 2015, @03:30PM   Printer-friendly
from the happy-employees-make-happy-customers dept.

Wegmans is a family-owned grocery store chain. NYTimes noted it can actually claim a "cult following".

The Center for American Progress reports

It manages to have a huge selection while offering prices that can compete with Walmart, but that it does it while treating its employees well.

The perks start with pay, which for hourly store employees is a little more than $33,000 a year on average. By contrast, Walmart has admitted that more than half of its employees make less than $25,000 a year.

[...]but that's not what makes the company famous for employee satisfaction, landing it on Fortune's 100 Best Companies to Work For list every year since the list began. It also offers generous benefits. It pays about 85 percent of the costs of health care coverage, including dental, for its full-time employees and offers insurance to part-time workers who put in 30 hours a week. It offers 401(k) plans with a salary match of up to 3 percent of an employee's contribution.

And it has a scholarship program[...]

Wegmans also offers more work/life balance than most retail jobs.[...]

These benefits aren't just altruistic. The company generates $7.1 billion in revenue and is profitable. "When you think about employees first, the bottom line is better," the company's vice-president for human resources has said. The company boasts a 5 percent turnover rate among full-time employees, compared to a 27 percent[paywall] rate for the industry. That comes with a cost, as it often eats up about 20 percent of a worker's salary to replace him.

 
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  • (Score: 2) by hemocyanin on Sunday May 17 2015, @07:43AM

    by hemocyanin (186) on Sunday May 17 2015, @07:43AM (#183983) Journal

    I'm going to bet that a checker's job is actually quite a bit more complicated than any of us who've never done it imagine.

    My basis for this assumption, comes from looking at what goes on in my small business. An assistant just quit last week. They just answer phones, enter info about calls/correspondence, file papers, scan papers, shred papers, mail and fax things, schedule things on the calendar, and run some errands. And yet, it isn't so simple. It takes about 6 months before a person gets competent at the job. I know that sounds crazy, and my knee jerk reaction is WTF, but I've been hiring assistants for more than a decade and that's the experience. And my knee jerk reaction is properly wrong because when I really start to think about it, there are things about the job that make it much more complicated than the job description would make it sound. Most of my assistants have been objectively very bright and I'm definitely not blaming on them the time it takes to become competent. Secondly, the task of hiring someone is ... I don't know how to explain it other than to say that I'd rather do really complicated tax forms in a foreign language I've never even heard of, and which doesn't use the Roman alphabet or Arabic numbers, than sort through a steaming pile of resumes. Fucking hell, this sucks. Again.

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