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Ask Soylent: Is Oracle Linux Support Worth the Money?

posted by janrinok on Wednesday June 03 2015, @08:04AM   
from the support-costs-versus-business-output dept.

An Anonymous Coward writes:

My organization recently deployed about 60 servers running Oracle Linux. I have worn a few different hats (SW Engineer, Systems Administration, Help Desk) over about 12 years of computing experience, and I have only ever had to use tech support for an Linux OS related problem once, and it was related to converting Red Hat classic subscriptions to the new subscription manager. I have developed software using C, C++, and Python. I have also resolved problems with open source software by downloading the source, fixing bugs, recompiling, and finally submitting the fix upstream.

Other than having someone to yell at, is there any benefit to paying for support? Would be better to just set aside some cash to pay a consultant if there is something I can't figure out myself?

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Original Submission

• Easy Easy (Score: 1, Informative) by Anonymous Coward on Wednesday June 03 2015, @08:25AM

  by Anonymous Coward on Wednesday June 03 2015, @08:25AM (#191499)

  If you have to ask, then yes, you're the guy who needs support.

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• Re:Easy (Score: 2, Funny) by Han Held on Wednesday June 03 2015, @05:29PM

  by Han Held (216) on Wednesday June 03 2015, @05:29PM (#191691)

  As my mom used to say; "If you have to ask, you can't afford it". And that's certainly true of Oracle!

  Parent