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Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop's retina screen. They are reporting "horrific stains" spreading across screens, in the forms of spots and patches.
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A website called "Staingate" has been set up by a group unhappy with Apple's response.Some of them say they have been told they will have to pay $800 (£519) for repair work, the Staingate website states.
A Facebook group formed by people experiencing problems with their Macbook screens has 1,752 members, and Staingate claims to have been contacted by more than 2,500 people so far. US legal firm Whitfield Bryson & Mason has contacted the Facebook group offering to investigate.
Its 2013 models seem to be worst affected, but there are online forums discussing the problem dating back to 2009.
People do pay a premium for Apple hardware, perceiving them as higher-end. Take a look at the images of screen damage—is their anger justified?
Original Submission
(Score: 2) by VLM on Monday July 13 2015, @11:53AM
The standard SN car analogy is almost too easy.
"I bought me a new car, well, it was new a couple years of heavy use ago, and I'm shocked, shocked I tell you, to inform you that its starting to rust"
You bought an incredibly delicate piece of disposable / "upgrade treadmill" portable consumer electronics, WTF you think is going to happen in a couple years?
Hey I got a new shocker for you all, I bought a Sony Walkman a LONG time ago (lets just say Ronnie, the actor, was prez?) and after a couple years the headphone jack was intermittent, I know I'll make a complaints website called "sony-gate" or "jack-gate". Because disposable consumer electronics should never ever break. These people do realize they're "supposed to" buy a new apple device every time one is released, so using something from 2013 is horribly politically incorrect and they can expect to be struck down by careful value engineering?
Another issue that is weird is the primary reason people pay $2500 for a $750 laptop to do $250 level-of-work is conspicuous consumption. So this should be like a rock star showing off his wealth by selling his Ferrari because the windshield is dirty and for $1M, windshields shouldn't be dirty. So if the only purpose of spending $2500 is to impress chicks at Starbucks with your "wealth" then the only thing that would impress the chicks more would be spending another $2500 on todays model. So .... what exactly is the problem? Hows this for a pickup line: "Hey baby, see my old $2500 laptop, the screen now has a spot, so I'm buying a replacement $2500 laptop. Wanna F?" I'm told this line actually works if you're wearing a hipster costume.
A final issue, is aren't these shitty gloss screens, making image quality crap under normal use anyway? Someone who suffered with a gloss screen for two years should be pretty used to seeing continuous distracting random moving stuff in the background 24x7 anyway, so whats the problem here?