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posted by janrinok on Sunday July 12 2015, @11:09PM   Printer-friendly
from the screening-screens dept.

Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop's retina screen. They are reporting "horrific stains" spreading across screens, in the forms of spots and patches.
...
A website called "Staingate" has been set up by a group unhappy with Apple's response.

Some of them say they have been told they will have to pay $800 (£519) for repair work, the Staingate website states.

A Facebook group formed by people experiencing problems with their Macbook screens has 1,752 members, and Staingate claims to have been contacted by more than 2,500 people so far. US legal firm Whitfield Bryson & Mason has contacted the Facebook group offering to investigate.

Its 2013 models seem to be worst affected, but there are online forums discussing the problem dating back to 2009.

People do pay a premium for Apple hardware, perceiving them as higher-end. Take a look at the images of screen damage—is their anger justified?


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  • (Score: 2) by TheRaven on Tuesday July 14 2015, @08:10AM

    by TheRaven (270) on Tuesday July 14 2015, @08:10AM (#208787) Journal

    I am self employed so I provide my own equipment.

    I was self employed for five years and also bought my own machines. They were a tax-deductable expense in this case and my rates reflected the fact that I was not wasting inordinate amounts of time waiting for things to compile - my clients were very happy to pay them. It only takes a couple of days of work to pay for a high-end machine that will happily last 3 years before being replaced by something much faster and relegated to being the spare.

    advised him to give his developers slow workstations, to use a load generator and a profiler.

    This is terrible advice. If devs are performance testing server code on their workstations, they're doing things badly wrong. They should have a test server that's set up in as close to the real configuration as possible, which runs a set of performance regression tests on each build. And they should have as fast machines as possible, so that they can push out test builds quickly and not wait for a load of changes to be finished before they realise that one in the middle caused a performance regression.

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  • (Score: 2) by MichaelDavidCrawford on Wednesday July 15 2015, @05:16AM

    by MichaelDavidCrawford (2339) Subscriber Badge <mdcrawford@gmail.com> on Wednesday July 15 2015, @05:16AM (#209221) Homepage Journal

    ... one year later.

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