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posted by takyon on Tuesday July 14 2015, @07:45AM   Printer-friendly
from the primarily-these-things dept.

As an update to an earlier story, PayPal has changed some of the language in their new User Agreement that went into effect on 1 July. Below is copied from an email I received today:

We value our relationship with you and work hard to communicate clearly. Recently, however, we did not live up to our own standards.

Earlier this year, we sent you an email about updates that we planned to make to our User Agreement on July 1, 2015. The User Agreement is a document we share to help you understand your relationship with PayPal and the obligations we both have.

Unfortunately, some of the language in this update caused confusion and concern with some of our customers about how we may contact you.

To clear up any confusion, we have modified the terms of Section 1.10 of our User Agreement. The new language is intended to make it clear that PayPal primarily uses auto-dialed or prerecorded calls and texts to:

Help detect, investigate and protect our customers from fraud
Provide notices to our customers regarding their accounts or account activity
Collect a debt owed to us

In addition, the new Section 1.10(a) and 1.10(b) makes it clear that:

  • We will not use auto-dialed or prerecorded calls or texts to contact our customers for marketing purposes without prior express written consent.
  • Customers can continue to enjoy our products and services without needing to consent to receive auto-dialed or prerecorded calls or texts.
  • We respect our customers' communications preferences and recognize that their consent is required for certain auto-dialed and prerecorded calls and texts. Customers may revoke consent to receive these communications by contacting PayPal customer support and informing us of their preferences.

Link to statement. The Verge.


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  • (Score: -1, Offtopic) by Anonymous Coward on Tuesday July 14 2015, @08:24AM

    by Anonymous Coward on Tuesday July 14 2015, @08:24AM (#208790)

    I don't own a phone. If you want to call me or text me, you can pound fucking sand.

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