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posted by janrinok on Sunday July 19 2015, @07:58AM   Printer-friendly
from the good-luck-with-that dept.

I tried to return an item to a nearby carrier-owned store, but they couldn't find my information. They never gave me a printed receipt and couldn't look it up with my phone number or name.

Now here's where it gets fishy: the clerk wanted to log into my e-mail account with the store's computer! When I told him I didn't have a web mail like GMail, etc, he asked another guy, who also said I should just log into it from there and find it.

I'm pretty sure I was giving deer-in-headlights looks while I was there. Flabbergasted is probably the word. Considering their "POS" system is based on Windows and has regular problems, this just seems tailor-made for keylogging, social engineering, or worse. I probably won't use my credit card there again.

So my question: how do I report this? Just calling customer care obviously won't cut it. I have a very hard time believing this is SOP, and that this is probably just this store--and where there's one, there are probably more.


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  • (Score: 0, Troll) by No Respect on Sunday July 19 2015, @10:55AM

    by No Respect (991) on Sunday July 19 2015, @10:55AM (#211008)

    LOL Find a different cellphone carrier and stop looking for someone else to shoulder the responsibility. What a moron.

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