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posted by cmn32480 on Saturday August 22 2015, @11:24PM   Printer-friendly
from the this-ought-to-be-funny dept.

"Happy or Not" feedback kiosks will be appearing outside of Transportation Security Administration (TSA) checkpoints in select airports as part of a year-long pilot program:

The silver kiosks now stand at 27 passport offices around the country and 14 Social Security offices. In the next few weeks, passengers at Reagan National, LaGuardia, Los Angeles International and San Francisco International airports will see them as they leave the Transportation Security Administration checkpoints. The Department of Veterans Affairs also plans to launch kiosks soon.

The system for customers is pretty simple, even if the technology isn't. You click on one of four emoji buttons: a happy face, a somewhat happy face, an angry face or a somewhat angry one. And someone in the agencies' customer service offices will be watching for the data to stream in seconds through a computer. The responses, all anonymous, will be summarized every hour.

Here is an official website of the US Government for the program. From the FAQ:

Will the feedback data be open to the general public?

During the pilot phase, the feedback data will only be available to GSA staff participating in this pilot, participating frontline supervisors, and other relevant staff determined by the agency. If the pilot is successful, we plan to eventually make the citizen feedback data available to the general public.

Who do I contact for more information about the pilot?

For more information, please contact FeedbackUSA@gsa.gov.


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  • (Score: 2, Insightful) by Anonymous Coward on Sunday August 23 2015, @01:12AM

    by Anonymous Coward on Sunday August 23 2015, @01:12AM (#226472)

    Let's see, after I voted against Bush, he created the TSA anyway in spite of my wishes. So I voted against Bush a second time, and nothing changed. Obama promised to abolish the TSA but I didn't believe him, so I voted against Obama, and nothing changed. And when I voted against Obama a second time, nothing changed. I can't wait for the next election, when nothing will change.

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  • (Score: 0) by Anonymous Coward on Sunday August 23 2015, @02:22AM

    by Anonymous Coward on Sunday August 23 2015, @02:22AM (#226495)

    If you think Obama, or anyone else for that matter, promised to abolish the TSA, then you, sir, are a dumbass. Just because you heard it from a guy, who heard it from a guy, who heard it on the radio, doesn't mean it was true.

    • (Score: 0) by Anonymous Coward on Sunday August 23 2015, @03:41AM

      by Anonymous Coward on Sunday August 23 2015, @03:41AM (#226531)

      Well, someone needs to abolish the TSA.

      • (Score: 0) by Anonymous Coward on Sunday August 23 2015, @03:47AM

        by Anonymous Coward on Sunday August 23 2015, @03:47AM (#226535)

        Vote Cynthia McKinney. She once punched a cop for interfering with her congressional duties.

        • (Score: 0) by Anonymous Coward on Sunday August 23 2015, @08:23AM

          by Anonymous Coward on Sunday August 23 2015, @08:23AM (#226603)

          In 2008, she was the presidential candidate most likely to stand up for your civil liberties.
          As you note, she's a scrappy gal. [reopen911.info]
          She ran on the Green Party ticket and got my vote.
          Her final numbers weren't so good. [wikipedia.org]

          -- gewg_

  • (Score: 2) by Dunbal on Sunday August 23 2015, @03:11AM

    by Dunbal (3515) on Sunday August 23 2015, @03:11AM (#226514)

    Now you are beginning to understand democracy. Remember, citizen, every vote counts! Men have given their lives and spilled blood so that you could vote! Voter apathy is the cause of the problems in the political system. And now for some true sayings: It's good to be the king - and you're not the king. So become the king, or keep your head down (lest it get beaten down or chopped off).