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"Happy or Not" feedback kiosks will be appearing outside of Transportation Security Administration (TSA) checkpoints in select airports as part of a year-long pilot program:
The silver kiosks now stand at 27 passport offices around the country and 14 Social Security offices. In the next few weeks, passengers at Reagan National, LaGuardia, Los Angeles International and San Francisco International airports will see them as they leave the Transportation Security Administration checkpoints. The Department of Veterans Affairs also plans to launch kiosks soon.
The system for customers is pretty simple, even if the technology isn't. You click on one of four emoji buttons: a happy face, a somewhat happy face, an angry face or a somewhat angry one. And someone in the agencies' customer service offices will be watching for the data to stream in seconds through a computer. The responses, all anonymous, will be summarized every hour.
Here is an official website of the US Government for the program. From the FAQ:
Will the feedback data be open to the general public?
During the pilot phase, the feedback data will only be available to GSA staff participating in this pilot, participating frontline supervisors, and other relevant staff determined by the agency. If the pilot is successful, we plan to eventually make the citizen feedback data available to the general public.
Who do I contact for more information about the pilot?
For more information, please contact FeedbackUSA@gsa.gov.
(Score: 3, Interesting) by N3Roaster on Sunday August 23 2015, @01:15AM
This sounds exactly like a system that's in place in the Beijing airport. If it's the same one you need to be pretty fast to actually hit the button so I wouldn't be surprised if most of the people who would like to provide feedback (positive or negative) miss their opportunity to do so.
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(Score: 0) by Anonymous Coward on Sunday August 23 2015, @04:42PM
Those things are not just in Beijing, but *everywhere*. They have been showing up in almost every public service kiosk in EU countries as well (plus ticket kiosks, drugstores ..). Perhaps some NWO aficcionado nonsense?