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The Fall of Uber CEO Travis Kalanick

Accepted submission by takyon at 2018-01-19 12:22:07
Career & Education

+business
+techonomics

The Fall of Travis Kalanick Was a Lot Weirder and Darker Than You Thought [bloomberg.com]

A year ago, before the investor lawsuits and the federal investigations, before the mass resignations, and before the connotation of the word "Uber" shifted from "world's most valuable startup" to "world's most dysfunctional," Uber's executives sat around a hotel conference room table in San Francisco, trying to convince their chief executive officer, Travis Kalanick, that the company had a major problem: him.

[...] [A] top executive excused herself to answer a phone call. A minute later, she reappeared and asked Kalanick to step into the hallway. Another executive joined them. They hunched over a laptop to watch a video that had just been posted online by Bloomberg News [bloomberg.com]: grainy, black-and-white dashcam footage of Kalanick in the back seat of an UberBlack on Super Bowl weekend, heatedly arguing over fares with a driver named Fawzi Kamel. "Some people don't like to take responsibility for their own shit!" Kalanick can be heard yelling at Kamel. "They blame everything in their life on somebody else!"

As the clip ended, the three stood in stunned silence. Kalanick seemed to understand that his behavior required some form of contrition. According to a person who was there, he literally got down on his hands and knees and began squirming on the floor. "This is bad," he muttered. "I'm terrible." Then, contrition period over, he got up, called a board member, demanded a new PR strategy, and embarked on a yearlong starring role as the villain who gets his comeuppance in the most gripping startup drama since the dot-com bubble. It's a story that, until now, has never been fully told.

The article discusses a number of Uber and Kalanick scandals/events, including:

  • The #DeleteUber [nytimes.com] movement following Uber being accused of breaking up an airport taxi strike (which was in protest of President Trump's executive order [soylentnews.org] restricting travel from Muslim countries), as well as Kalanick's decision to join President Trump's business advisory council (and later leave it).
  • Susan Fowler's blog post [susanjfowler.com] recounting sexual harassment at Uber [soylentnews.org], and the hiring of former U.S. attorney general Eric Holder to investigate the claims.
  • The revelation of Uber's Greyball system [soylentnews.org], which was used to avoid picking up law enforcement and taxi inspectors.
  • Uber's purchase of self-driving truck startup Otto [soylentnews.org], which eventually led key Uber investor Google (Waymo) to sue Uber, seeking billions in damages [soylentnews.org].
  • Kalanick's "inexplicable" support of Anthony Levandowski [soylentnews.org], who he called his "brother from another mother", even after Levandowski stopped defending [soylentnews.org] Uber in the Waymo v. Uber case.
  • Kalanick's apology to the taxi driver Fawzi Kamel, which amounted to a $200,000 payoff.
  • A visit to a Seoul escort-karaoke bar that resulted in an HR complaint and a report in The Information [theinformation.com].
  • Uber's president for Asia-Pacific Eric Alexander obtaining a confidential medical record of passenger who was raped by an Uber driver in Delhi, India. Alexander, Kalanick, and others discussed a theory that their Indian competitor Ola [wikipedia.org] faked/orchestrated the rape.
  • Kalanick making his presence known during a "leave of absence" [soylentnews.org] by trying to maintain control over the company and its board.
  • Arianna Huffington promoting her wellness company's products while acting as Kalanick's apparent proxy on the board.
  • The new CEO Dara Khosrowshahi's response to the city of London revoking Uber's operating license [soylentnews.org].

Original Submission