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posted by LaminatorX on Monday May 26 2014, @03:49PM   Printer-friendly
from the I-WANT-MY-TWO-DOLLARS dept.

Let me share with you how you can request for cancellation of In App purchases. The following steps allows you also to contact the experts at Apple Support Team with any other queries regarding your iPhone, iPad, Mac and everything about your Apple product.

Recently, I was furious to know that my children spent over $200 when they bought some add ons in their favorite Angry Birds Go and Bad Piggies while I was away. I know it was also my fault because I did not enable the restrictions in the iPad settings. But lesson has been learned. There is a good news however. There is a way to request for cancellation of In App purchases. While it is true that the transaction is final and non-refundable, there are certain cases that Apple will allow for a refund. You can try your luck. It could be worth your try. http://gizmobeast.com/how-tos/how-to-cancel-in-app -purchases-in-ios.html

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  • (Score: 1) by dbot on Monday May 26 2014, @04:05PM

    by dbot (1811) on Monday May 26 2014, @04:05PM (#47598) Journal

    I feel like this is simply blog spam. I RTFA, and it seems like he's just describing a perfectly reasonable set of steps, i.e. get your order id, and contact support with a valid reason for a refund. Maybe it's due to the carefully matching url, link text, and bolded sections of the page.

    http://xkcd.com/1022/ [xkcd.com]

    • (Score: 4, Insightful) by davester666 on Monday May 26 2014, @05:06PM

      by davester666 (155) on Monday May 26 2014, @05:06PM (#47612)

      Of course, Apple could just change the default to NOT permit unlimited purchases, instead requiring your fingerprint or iTunes password until you explicitly change the setting to permit purchases without password/fingerprint.

      But then they wouldn't get 30% of all those 'inappropriate' IAP's.

    • (Score: 3, Informative) by Tork on Monday May 26 2014, @05:07PM

      by Tork (3914) Subscriber Badge on Monday May 26 2014, @05:07PM (#47613)
      On the green-site articles like this would pop up just so we could write essays on how terrible walled gardens are. Then, after the flame war generated hundreds of comments and served who-knows-how-many ads, we'd complain about how there are too many stories about Apple. Heh.
      --
      🏳️‍🌈 Proud Ally 🏳️‍🌈
      • (Score: 2) by frojack on Monday May 26 2014, @05:48PM

        by frojack (1554) on Monday May 26 2014, @05:48PM (#47622) Journal

        I actually like calling out self promoting blog spam better than arguing phone preferences.

        At least here on SN, obvious is called obvious in the first post. The article was thin to begin with, and puffed up with gratuitous screen shots.

        --
        No, you are mistaken. I've always had this sig.
  • (Score: 2) by Subsentient on Monday May 26 2014, @04:12PM

    by Subsentient (1111) on Monday May 26 2014, @04:12PM (#47599) Homepage Journal

    Well pretty much anything about smartphones and tablets makes me nauseated.

    --
    "It is no measure of health to be well adjusted to a profoundly sick society." -Jiddu Krishnamurti
  • (Score: 5, Insightful) by Preston on Monday May 26 2014, @05:49PM

    by Preston (4) on Monday May 26 2014, @05:49PM (#47623)

    You did not authorize the purchases, call your credit card company and refuse to make any payments until the charge is removed. Simple enough. Apple does not dictate your life, quit asking them permission for everything; including whether or not you are going to be giving them money.

    • (Score: 2, Insightful) by Anonymous Coward on Monday May 26 2014, @05:51PM

      by Anonymous Coward on Monday May 26 2014, @05:51PM (#47624)

      This, very much. Let the big boys fight big boys.

      Also, stop the retarded practice of putting your credit card number into every device that asks for it.

    • (Score: 1) by Nobiscuit on Monday May 26 2014, @09:22PM

      by Nobiscuit (3192) on Monday May 26 2014, @09:22PM (#47664)

      There I was, wishing I had mod points, scrolled back up and lo and behold I had. so +1 insightful.

      I think it is too easy to forget that consumers have rights that are not under the control of companies like Apple. People just become brainwashed and/or sheep and forget to stand up for the rights.

      Comments like this are like someone shining a light.

    • (Score: 0) by Anonymous Coward on Monday May 26 2014, @10:34PM

      by Anonymous Coward on Monday May 26 2014, @10:34PM (#47673)

      Have you ever actually tried your own recommendation? Really?

      • (Score: 2) by Common Joe on Tuesday May 27 2014, @04:03AM

        by Common Joe (33) <common.joe.0101NO@SPAMgmail.com> on Tuesday May 27 2014, @04:03AM (#47732) Journal

        I'm not sure what this AC is on about. I did. Once about four or five years ago. And it worked extremely well. If there are problems with disputing credit card charges, I'm very curious to hear stories about it. My dispute was easy to fix, I got my money back and the only action I ever took was call my credit card company. I waited for the other company to give me grief about the dispute but it quietly went away. It's one of the tiny number of things which seems to work extremely well in the American financial system.

        • (Score: 0) by Anonymous Coward on Tuesday May 27 2014, @07:59PM

          by Anonymous Coward on Tuesday May 27 2014, @07:59PM (#48029)

          Encouraging to hear that this actually works for some. Didn't work for me. CC company said, "But we see you have done business with this company before so we can't block this charge. You have to get the vendor to retract it. Have a nice day."

          • (Score: 2) by Angry Jesus on Tuesday May 27 2014, @09:58PM

            by Angry Jesus (182) on Tuesday May 27 2014, @09:58PM (#48071)

            > Didn't work for me. CC company said, "But we see you have done
            > business with this company before so we can't block this charge. You
            > have to get the vendor to retract it. Have a nice day."

            If you live in the US, and it happened the way you described it, that would be a violation of the Fair Credit Billing Act (FCBA). You can dispute nearly anything on your credit card (one of the many reasons credit cards are superior to debit cards). But just because you win the dispute doesn't mean you are home free - the merchant is legally allowed to sue you. But they have to actually sue you for the balance, so if it isn't egregious they aren't likely to make the effort.

            • (Score: 0) by Anonymous Coward on Tuesday May 27 2014, @10:56PM

              by Anonymous Coward on Tuesday May 27 2014, @10:56PM (#48081)

              Hat tip to you for that FCBA term. That helped me Google around and learn more about this.

              Of note, the Wikipedia article on FCBA [wikipedia.org] seems rather adamant that it's not as easy as "call'em up and say F.U.", but requires written notice to a specific department, which may only result in the CC sending you a letter saying, "No, F.U.!"

              Obviously, I'm paraphrasing for brevity here. Thanks again for the pointer. I'll be better armed if I have to deal with this kind of thing in future.