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posted by janrinok on Friday October 28 2016, @06:45AM   Printer-friendly
from the less-bang-for-your-buck dept.

Samsung Electronics on Thursday reported an expected 30 percent profit plunge on the back of a highly damaging recall crisis that hammered the reputation of the world's largest smartphone maker. The third quarter earnings were announced just hours before the start of an annual shareholder meeting which was set to approve the latest step in a complex generational change of leadership at the family-run South Korean conglomerate.

Samsung said its operating profit for the July-September period stood at 5.2 trillion won ($4.6 billion), compared with 7.3 trillion won a year ago. The profit slump was in line with a revised earning estimate issued by Samsung two weeks earlier after it killed off its flagship Galaxy Note 7 smartphone due to devices overheating and bursting into flames.

The decision to discontinue production of a model aimed at competing with arch-rival Apple's iPhone was a devastating move for a company that prides itself on the quality production of cutting-edge technology.

Live by the smartphone, die by the smartphone.


Original Submission

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Samsung Recalls Nearly 3 Million Exploding Washing Machines 9 comments

El Reg reports

Samsung says it will recall millions of washing machines that are prone to blowing up.

The South Korean electronics giant says that 34 models of top-loading machines are covered by the massive US-wide recall, which was sparked by hundreds of reports of units violently tearing themselves apart mid-cycle.

According to the US Consumer Product Safety Commission, 733 reports have been received of the Sammy washers spontaneously disassembling, and at least nine of the incidents resulted in serious injuries such as broken jaws, shoulder damage, and "other impact or fall-related injuries".

[...] Samsung has been receiving these reports for months, but had not issued any sort of formal recall.

Owners of the self-destructing appliances have two options to remedy the situation:

  1. Samsung is offering a free in-home repair to reinforce (read: bomb-proof) the doors on the affected washers.
  2. Owners can receive a rebate from Samsung that may be applied to the cost of a replacement washer (either from Samsung or someone else). Delivery and installation costs will be covered by Samsung.

Those who have purchased one of the recalled washing machines in the last 30 days can return the unit for a full refund.

Barring those options, Samsung says it will send all washing machine owners a care package that includes a revised instruction manual, a new "control panel guide" and two "warning labels" to affix to the washers so that anyone using it will be cognizant of the danger.

[Continues...]

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  • (Score: 3, Insightful) by FatPhil on Friday October 28 2016, @07:12AM

    by FatPhil (863) <pc-soylentNO@SPAMasdf.fi> on Friday October 28 2016, @07:12AM (#419755) Homepage
    The exploding washing machines, and historically the tellies that spy on you and send everything you say to a remote server.

    If you keep burning the chips, you'll get booted out of the kitchen.
    --
    Great minds discuss ideas; average minds discuss events; small minds discuss people; the smallest discuss themselves
    • (Score: 4, Interesting) by TheGratefulNet on Friday October 28 2016, @12:30PM

      by TheGratefulNet (659) on Friday October 28 2016, @12:30PM (#419812)

      also their printer eula insists that before you can install a laser printer driver, you must allow them to spy on you and even your print documents!

      I don't allow it. I send print jobs from linux to that printer where I am not bound to have to accept any eula 'license' bullshit.

      I generally avoid samsung. I did buy an nvme ssd from them since they have a very fast drive but usually I avoid them like I avoid sony.

      --
      "It is now safe to switch off your computer."
      • (Score: 0) by Anonymous Coward on Friday October 28 2016, @10:12PM

        by Anonymous Coward on Friday October 28 2016, @10:12PM (#419972)

        lp0 on fire

    • (Score: 1, Interesting) by Anonymous Coward on Friday October 28 2016, @02:00PM

      by Anonymous Coward on Friday October 28 2016, @02:00PM (#419838)

      My friend works as a low-level drone for them in the US, that company has really toxic culture. I am steering clear of their products from now on. I used to talk shit about apple, but at this point they are looking a lot better for handsets, I don't trust google one bit not to data-mine the shit out of my phone, and as far as all the other manufacturers I am a suspect of their quality. Now for TVs, I am at a loss. Seems all the companies went with the 1984 TELESCREEN as blueprint.

  • (Score: 4, Funny) by jasassin on Friday October 28 2016, @07:55AM

    by jasassin (3566) <jasassin@gmail.com> on Friday October 28 2016, @07:55AM (#419766) Homepage Journal
    --
    jasassin@gmail.com GPG Key ID: 0xE6462C68A9A3DB5A
  • (Score: 1, Interesting) by Anonymous Coward on Friday October 28 2016, @02:16PM

    by Anonymous Coward on Friday October 28 2016, @02:16PM (#419849)

    if a device has a non-removable battery it is (expensive) junk.
    if the device requires a battery present to function even if connected to mains it is
    junk (that is, battery is removed but charger is connected will NOT work).

    i cannot stop laughing REALLY hard at samsung for selling a 800 dollar phone that
    got NUKED because the simple fix of replacing battery wasn't possible HAHAHA!!!

  • (Score: 3, Insightful) by bob_super on Friday October 28 2016, @05:03PM

    by bob_super (1357) on Friday October 28 2016, @05:03PM (#419888)

    Samsung isn't going away any time soon, so enjoy the dip and profit from it.
    /wallstreetlogic